Dylan Spicher

Detroit, MI

NMLS 1203400

Triple Crown Banker

Dylan's Reviews

Ben Ivey
It was a great experience working with Dylan. He was always on top of each step and made sure we knew and understood each step. He made the process so easy and seamless. I would highly recommend anyone to call and ask for him. We have been through five or six house loans and processing and Dylan made this one the easiest and very simple. He was always there for us and seem to know our every ...It was a great experience working with Dylan. He was always on top of each step and made sure we knew and understood each step. He made the process so easy and seamless. I would highly recommend anyone to call and ask for him. We have been through five or six house loans and processing and Dylan made this one the easiest and very simple. He was always there for us and seem to know our every need.Read MoreRead Less
Michelle Owens
Dylan was great! I’m not great with computers and he was very patient helping me every step of the way! I would recommend 100%
Candi N Darian
He was professional and thorough.
Robert Martinez
Outstanding service. Took personal interest into our needs and developed the perfect mortgage plan for us. He took it upon himself to reach out to us and offer a reduced mortgage rate saving us over a hundred dollars a month.
Tiffany Marie
Dylan was great! He was super responsive, extremely knowledgeable and completely understood what my goal was for my refinance and he worked very hard to get me there. Can't really thank him enough!
Barbara Milhausen Robinson
I would recommend Dylan to all my friends. He is very professional and knowledgeable about questions asked and if he isn’t sure he will find out and let you know ASAP. He is an asset to the company
Sherona Norman
Dylan was great, was patient with me even when I was kind of indecisive about my refinance. But in the end my re finance is done. It’s a huge ordeal and it should be handled well.
Keith Hoffman
Dylan was very helpful from the start of the process and helped put my mind at ease as I had initially only been looking to obtain a refinance rate and chose to refinance that day after speaking with him. Dylan responded quickly to questions and connected my wife and I with the correct person when we had questions as the process went forward. Thank you for a smooth loan refinance process.
Jim Barnhart
Your blood pressure shouldn't go up working with someone. First there was a bait and switch on closing costs as I was looking at companies to refinance. To his credit he fixed that and matched another company. He said he works all the time, but twice I had to go to his backup. Lastly, there was confusion on taxes (it's a newly constructed house). Dylan promised me they'd refund my escrow once...Your blood pressure shouldn't go up working with someone. First there was a bait and switch on closing costs as I was looking at companies to refinance. To his credit he fixed that and matched another company. He said he works all the time, but twice I had to go to his backup. Lastly, there was confusion on taxes (it's a newly constructed house). Dylan promised me they'd refund my escrow once I got my tax estimate. It was a lie. Rocket Mortgage will keep $7500 of my money for several months. As the primary face of the company he failed miserably.Read MoreRead Less
Dylan Spicher
Reply from Dylan Spicher:

Dear Jim,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you...Dear Jim,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out regarding the concerns mentioned. Please know I am also here to assist with any remaining question and will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

John Chandonais
Dylan was very knowledgeable about the process, walked us through all the steps and communicated extremely well, returned calls in a timely manner and was very patient with us, all around great guy.