Dylan Spicher

Detroit, MI

NMLS 1203400

Triple Crown Banker

Dylan's Reviews

Mark Roby
Dylan was very informative when we decided to refi. He kept in touch constantly to make sure things stay moving forward. Any small glitches along the way and I reached out, he responded promptly and took action.
He knows how to roll with the situation, and he has the facts and answers when you have questions. Would definitely recommend dealing with Dylan.
Tristine Kiilehua
Very professional and gets right to the details! He followed through will all items promised and was available if I had questions or concerns.
Thanks, Dylan!!
Chuck Jacobs
Dylan walked me through the entire refinance process step by step. He was extremely knowledgeable on every question I had and really went above and beyond what I expected. The best thing was his communication with me whenever I needed to ask a question he was always right there.
Jamie Ball
Overall, Dylan was great. There were definitely some bumps in the road making my refi process over two months. Team members would contact me seeming to have no idea of discussions held previously with other team members. I had to repeat some steps of the process as items expired before action was taken. One example- I was instructed to call a number to set up employee verification. After waiting ...Overall, Dylan was great. There were definitely some bumps in the road making my refi process over two months. Team members would contact me seeming to have no idea of discussions held previously with other team members. I had to repeat some steps of the process as items expired before action was taken. One example- I was instructed to call a number to set up employee verification. After waiting on hold for almost 45 minutes the rep who answered said it all could be set up on the website. Calling them was only necessary to if there was an issue with the site. When the verification expired, I received notification again from Rocket Mortgage to call the number to set up verification for a second time, I just went directly to the site. Strange that team members would give customers misinformation on that step. In general it seemed I was forgotten about as weeks went by with the website saying "we're working on your loan" then suddenly I received a call at 6 AM asking if I could close that same day. If these concerns were to be improved, I would say the process was perfect.Read MoreRead Less
Quilimaca Padilla
Dylan was very helpful. He answered any questions that I had and he was efficient in his process.
Stacey Atkins
Easy to work with & helpful & friendly throughout!
Kathy Kattar
He always worked to address my issues. He was very reponsive.
Cher Bourg
Dylan made my loan refinances worth my while. With all the Rocket Mortgage tools and his great knowledge it was an great experience.He is the person you want to work with across the board on all your loan concerns and needs. Thanks again! Cher
Patricia Fleming
We have worked well with Dylan on two refinancings. He is an extremely effective communicator and has excellent professional skills. He took a personal interest in us and remained available and helpful to us throughout the entire process. We had lots of questions, both times, and he took the time and made the effort to explain things thoroughly, to our satisfaction.
Doug Boone
Dylan is available whenever you need. I had a very simple question that I texted to him expecting a yes or no answer, and he immediately called me to not only give the answer, but also to provide insight behind the answer, and to make sure there were no follow up questions or confusion on my part. Very professional and the process was great!