Ellen was amazing to work with. This was our second time refinancing with her and it went just as smoothly as the first time. I recommend her to all my family and friends!
Charleen Phan-Cao
Charleen Phan-Cao
551
Ellen is very professional and efficient!
Rusty Lautenslager
Rusty Lautenslager
551
Patient, professional an courteous
Anne O'Neil
Anne O'Neil
551
Wonderful and professional to work with.
Chad Black
Chad Black
551
Very easy to work with and easy process for this re-fi.
Cindy Slowik
Cindy Slowik
551
Ellen was so helpful, friendly and knowledgeable. I was surprised how quick and easy the whole process was, especially with the pandemic and all. Thanks for everything Ellen!!
Felicia Steele
Felicia Steele
551
I wish there were more than 5 stars. Ellen met me when I was annoyed and skeptical but she gave me honesty and facts which made my decision to continue with the process. It was soooo quick and efficient that I thought it was a scam! Everything Ellen said she could and would do...she did. I would recommend Ellen and Rocket Mortgage to anyone!! I used to believe that brick and mortar banking was the...I wish there were more than 5 stars. Ellen met me when I was annoyed and skeptical but she gave me honesty and facts which made my decision to continue with the process. It was soooo quick and efficient that I thought it was a scam! Everything Ellen said she could and would do...she did. I would recommend Ellen and Rocket Mortgage to anyone!! I used to believe that brick and mortar banking was the only safe way to process a loan....not true for me anymore.Read MoreRead Less
Yulonda Coleman
Yulonda Coleman
551
Ellen was EXCELLENT to work with. She kept me informed through every step of the refinance process and there were no surprises. I had a lot of questions and she took her time and answered every one of them in terms that I could understand. The few times that I reached out to her by email or by calling her on the phone she always responded in a reasonable amount of time. She really helped me to ...Ellen was EXCELLENT to work with. She kept me informed through every step of the refinance process and there were no surprises. I had a lot of questions and she took her time and answered every one of them in terms that I could understand. The few times that I reached out to her by email or by calling her on the phone she always responded in a reasonable amount of time. She really helped me to make the right decision by being so forthcoming and honest. Thank you Rocket Mortgage for hiring such a smart, competent and most of all patient person and thank you Ellen for calming my anxiety.Read MoreRead Less
Loriann Sily
Loriann Sily
551
Dear Ellen, We would like to Sincerely thank you for all your assistance during our refinancing. Always helpful , returned calls asap . Everything went so smoothly . THANK YOU ELLEN P.S. We will be recommending Ellen!!!!!!!
Cynthia Hanson
Cynthia Hanson
551
Ellen was friendly, honest, very helpful, and took time out of her busy day to answer all of my questions. I was so pleased with her service that I recommended her to a friend.
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