I am pleased that I got connected up with Ellen for my contact person. She was so patient with all my questions and not pushy or indifferent with my personal business.... very professional yet personable. My experience with her guiding me through this process made it a smooth one going from one step to another. When it was time for me to move on to another person she assured me that she was ...I am pleased that I got connected up with Ellen for my contact person. She was so patient with all my questions and not pushy or indifferent with my personal business.... very professional yet personable. My experience with her guiding me through this process made it a smooth one going from one step to another. When it was time for me to move on to another person she assured me that she was still there for any questions I may have. You have a great representative in Ellen! Thanks!Read MoreRead Less
Julie Perrill
Julie Perrill
551
Ellen was awesome. She was very professional & knowledgeable & made my entire loan process the best I have ever experienced. I highly recommend her to help you. She rocks!!
Sam Eaton
Sam Eaton
551
Ellen kept me up to date promptly on every step of the loan process and answered all my questions . She made shure I felt at ease during what can be and usually is a stressfull process , which is much better than my experinces with my original mortgage company that seemed uncareing to my concerns just saying no news is good news.
Penny Fleming
Penny Fleming
551
Very professional and stays on top of what is happening with your loan status at all times. Sweet lady...
Rick Coen
Rick Coen
551
Ellen stayed in communication with us through the whole process, and made sure things went smoothly. When there was a bump with documentation, she got it take care of, and even compensated us for the inconvenience. I would heartily recommend working with Ellen in the future!
Joshua Sylvie
Joshua Sylvie
551
i am glad to get Rocket Mortgage.a much better mortgage company than my previous company.
Mary Strouse
Mary Strouse
551
Garry and I we're so pleased with Ellen' s handling of our request for a refi loan on our home. She was able to answer all of our questions. If she needed to research, she found answers and called us back promptly. We are so pleased with our new loan Mary Strouse
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