Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Andre Hall
She was Awesome in the complete process from start to finish believe me you have a jewel on your hand. Very professional and her response time was impeccable. Thanks Greatly Ember M .
Michael Brown
She helped me choose the right loan and was able to answer amy question I had
Shelly Mosier
Ember was very knowledgeable and responded to my questions in a timely fashion. I would definitely give my family and friends her name in the future when they are ready to refinance. I have refinanced in the past and this experience was by far the least stressful!
Rene Fleites
Ember is very professional and through. She kept me informed of every step in the process and promptly responded to all calls and emails. I highly recommend her expertise to anyone looking at Rocket Mortgage, she is the face of the company which has excellent customer service.
Justin Richards
Ember did a great job keeping us informed our application process. She was always prompt to return our calls and/or emails. If she was going to be out she advised us and gave alternate contacts. In addition, Ember held us accountable to completing our tasks to make sure that we were able to close on time. Ember is/was amazing!
Robin Libby
We have refinanced our home a few times. They were fast, friendly service, and a joy to work with. Always there when you had questions. The best we've ever worked with. Our friend that sells houses said it was amazing.
Carol Shao
She is very helpful and patient. Guided me all the way through the loan process.
Heterrsa Nefert Nuiriankh
She was always there to answer my questions. She helped guide me through my first refin and always let me know what was ahead. I really liked the fact that if she was off she always let me know and who I could reach out to for help on her team. I like the team concept.
Todd Director
It was an absolute pleasure to work with Ember, her service and competency was definitely recognized. I was amazed at how easy this company was to deal with vs my original mortgage with TD Bank 3 years ago. At first i was very hesitant but this company is the real deal!
Lisa Lariccia
working with Ember and Rocket Mortgage was the best (and probably the only) lending experience we have had that was positive and simple! we do 2-4 loans per year and I will never call anyone but Ember &/or Rocket Mortgage!! Thank You Ember!!!