Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Boyd Wood
What a wonderful experience in dealing with Ember, always pleasant, concerned and interested in my well-being during the process. The follow up was extraordinary, not a issue left unanswered. The first attempt at refinance of the property opened doors that were unexpected. The corrective actions took longer than expected, but when we started the process the second time, it flowed without a ...What a wonderful experience in dealing with Ember, always pleasant, concerned and interested in my well-being during the process. The follow up was extraordinary, not a issue left unanswered. The first attempt at refinance of the property opened doors that were unexpected. The corrective actions took longer than expected, but when we started the process the second time, it flowed without a hitch. Very kind, caring person, we need more of her around to help us out....Read MoreRead Less
Marilyn Jeffries
You were on top of everything and explained things to me that I was having difficulty understanding at the time. You obviously really cared about us while going through the process and helped us along the way. Thank you!
Annette Brown
She new exactly what to do in terms of refinancing.
Stephen Bertotti
Ember did an excellent job during the entire process of my loan. Even afterwards she followed up with me to answer any further questions. Rocket Mortgage is lucky to have her.
Denise Eapen
Working with Ember was a pleasure. She is very professional and knowledgeable. No matter how many or what questions or concerns one may have, she is patient, responds quickly, and takes the time to explain everything clearly. She is also patient and understanding when it comes to busy schedules, as well. Would highly recommend her.
Bambi Mahnke
I have delt with Rocket Mortgage a few years back and the same holds true today...Excellent painless transition to arriving at the best possible result in home mortgages. Thank you Ember, and the most effective team of Rocket Mortgage!!
Kevin Griffin Real Estate Professional
The process of getting from the prequal to the closing was seemless and Ember was very communicative the entire time and the buyer and the agent was continously updated during the process.
Molly Huan Nguyen
This is my fourth time working with different mortgage companies, and always unexpected issues happened at the last minute because the Loan officers either forgot to send some documents to the Title Comp, or what not. But working with Ember is the most pleasant experience ever. Ember was very patient explaining all the options, and advised what's the best option would fit our needs. We sent all...This is my fourth time working with different mortgage companies, and always unexpected issues happened at the last minute because the Loan officers either forgot to send some documents to the Title Comp, or what not. But working with Ember is the most pleasant experience ever. Ember was very patient explaining all the options, and advised what's the best option would fit our needs. We sent all the required documents and never once Ember asked for a second time. I got several companies called to re-finance, but after talking to Ember, we knew we are in good hands.Read MoreRead Less
Meredith Orloff
Ember was very thorough and friendly. She walked me through each step and made the whole process super easy.
Carlie Szewczyk
Had a great experience with Ember and Rocket Mortgage! Things went very fast and easy. I would refer friends and family!