Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Amy Vincent
Ember was very responsive and extremely helpful! This was my first house purchase (on my own) and I feel like things couldn't have gone smoother because of her diligence, thoroughness, and quick response time. Would recommend to her friends and family any day!
Alan Krugel
Initially very intimidated by the loan process even though I have been through it before. But Ember turned out to be a fanatic -- in a good way. She was so focused on not only making the process simple, but also in getting me the best possible rate. Her follow up was incredible. She made the experience something that was quite "painless"!
Thank you Ember!
Alan
Moselle Furlow
Ember is extremely knowledgeable and handled my refinance in a quick and efficient manner. I have referred my brother and will continue to recommend her and Rocket Mortgage in the future.
Sean Linehan
Ember was always there to answer my questions and always found solutions to any issues that came up
Asa Santantonio
Very polite and prompt, Ember was a pleasure to work with!
Michael Berbari
Ember is very polite and professional. She called often and kept me informed. Ember always asked if i had any questions or what she could do to help me
David MacArthur
Ember did a great job with my loan application. She made the entire experience quite simple, and stress free!
Dale Redmun
We were traveling from Maine to Penn. I was reading my e-mail in the car. I opened a Rocket Mortgage add and started to read about refinancing and how QUICK an easy it was to apply.
Minutes later my phone rang. It was Ember calling to see if we were considering a mortgage refinance.
We were uncertain, but she assured us this was going to work in our favor. With a few figures and information and ...We were traveling from Maine to Penn. I was reading my e-mail in the car. I opened a Rocket Mortgage add and started to read about refinancing and how QUICK an easy it was to apply.
Minutes later my phone rang. It was Ember calling to see if we were considering a mortgage refinance.
We were uncertain, but she assured us this was going to work in our favor. With a few figures and information and 100 miles we were on are way to a refinance!!! Ember was so friendly, knowledgeable
and sincere. We have dealt with mortgages and banks 6 times in our lifetime, NONE compare to the efficiency and expertise of Ember (the voice with a smile)and the Rocket Mortgage team.
I HIGHLY recommend Rocket Mortgage to anyone.Read MoreRead Less
Mike Denissoff
Ember sits at the top as the most efficient and caring banker. She has a great understanding of the mortgage process and always kept my family's best interest in mind. I currently work with Ember and when it was time to refinance my home it was no question that I was going to go with her. If a fellow mortgage banker chooses her out of hundreds of others, she must be the best!!!
Carol Kreitner
We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a ...We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a client care specialist. We were able to do everything by internet never leaving our home. We are closing tomorrow at our home less than a month from application! We are saving several hundred dollars per month and are getting enough payoff to get rid of every bill we have. Could not be more impressed with Ember and in Rocket Mortgage in general. Thank you Ember!Read MoreRead Less