Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Larita Arnold Griess
Two weeks for a mortgage loan? Unheard of! But that’s what happened. Ember was our advocate and shepherded our loan through the process, clearing the obstacles. She was a delight to work with and clearly has the customer first in her priorities. Highest commendation! Highly recommended!
Jayne Anderson
Ember Mahaffey is absolutely amazing and I would highly recommend her and her team at Rocket Mortgage. The customer service was excellent and Ember took time to explain everything and always kept in touch with updating us on the process.
Ember and Rocket mortgage are the only company I would ever use as they set the bar so high for everything that it would be impossible to come close no one could ...Ember Mahaffey is absolutely amazing and I would highly recommend her and her team at Rocket Mortgage. The customer service was excellent and Ember took time to explain everything and always kept in touch with updating us on the process.
Ember and Rocket mortgage are the only company I would ever use as they set the bar so high for everything that it would be impossible to come close no one could give the exceptional service they did.
Thank You Thank You for all your work and I would highly recommend them to everyone that is looking in the housing market.
Yours Sincerely
Jayne & Don AndRead MoreRead Less
Randi Laws
I first spoke with Ember in May 2022. I had no expectation that refinancing was going to be an option for me, let alone a cash out refi. I convinced myself that all my horrible financial decisions were going to haunt me. Ember convinced me otherwise and gave me the courage to move forward with this process. She walked me through every step and reassured me along the way. She was as much a ...I first spoke with Ember in May 2022. I had no expectation that refinancing was going to be an option for me, let alone a cash out refi. I convinced myself that all my horrible financial decisions were going to haunt me. Ember convinced me otherwise and gave me the courage to move forward with this process. She walked me through every step and reassured me along the way. She was as much a cheerleader as she was an invaluable resource. I am happy to say I closed on my loan 7/9/22 and am in the best financial place I have been in years. I have Ember to thank for giving me the courage, offering support, and being available at every turn!!
I won’t use anyone else in the future. Ember will be my first call! You can’t go wrong!! Thank you, Ember from the bottom of my heart!Read MoreRead Less
Christine Lowe
Ember is not only a consummate and knowledgeable professional, she is a pleasure to work with. She makes the entire experience pleasurable.
Dana Acock
Extremely helpful and willing to go the extra mile to make sure all details are understood.
Mack McAleer
I have closed a lot of mortgages, three with ROcket alone. Ember was the best agent I have dealt with hands down... 'Nuff said!
Sheila Mattox
Ember answered every one of our questions and was so helpful to us during the process of refinancing. There was never a ‘dumb’ question and she helped us to feel at ease. She walked us through the entire process telling us what would happen along the way. She was the best!
Brian Murray
Ember was very professional, informative and attentive to all inquires.
Pat O'Sullivan
Great help with our re-finance. Ember was awesome.
Amy Poslet
Ember walked me through the whole process and helped me make the best decision for my family. Her customer service is fantastic. I’d recommend her to anyone!