Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Sheldon Njaa
Very knowledgeable about different loan products and Ember researched the best option for my situation.
Robert Dow
Very pleasant and easy to talk to. Looked into things before I requested them when things were moving a little slow. Answered questions promptly. Very knowledgable.
Krystal Tortora
It was a pleasure to work with Ember. She went the extra mile for us to get everything done in a timely manner. It was the title companies fault for the delay. I would recommend Ember and Rocket Mortgage to my friends and family. There should be more nice people like Ember in this world. The world would be a better place.
Bernice Mark
Very professional and knowledgeable
Melissa Dragon
Ember was amazing!! She helped so much! I was starting to get overwhelmed and stressed and she was there to take over and calm me down! She’s the best!
Trish Reyes
Ember was so helpful throughout the whole process. She answered all my questions without making me feel pressured and had a great sense of humor which also put me at ease. Even after her part was done, she continued to follow up with me. I would highly recommend working with Ember.
Betsy Yunck
Ember was very helpful and efficient. She communicated with us well throughout the whole process.
Doyle Walters
Ember gets a outright five stars. I found her to be receptive to questions, pleasant to deal with, very helpful and thorough on follow up questions and actions. She demonstrated a quality of professionalism and demeanor I would expect. I found that what she stated, occurred as she described. Even after the initial contact, follow ups occurred later on as I had deleted other e-mail addresses ...Ember gets a outright five stars. I found her to be receptive to questions, pleasant to deal with, very helpful and thorough on follow up questions and actions. She demonstrated a quality of professionalism and demeanor I would expect. I found that what she stated, occurred as she described. Even after the initial contact, follow ups occurred later on as I had deleted other e-mail addresses that I needed.
My overall experience beyond her contact showed the same professionalism from fellow staff to give the outstanding rating for the company a five also.Read MoreRead Less
Nancy Resendiz
Ember was absolutely great right from the start. She was very knowledgeable and kept us informed all through the process. We highly recommend her.
Diane Rockwell
Ember made our refinance painless. She is an experienced mortgage professional and a pleasure to work with.