Ember Mahaffey

Cleveland, OH

NMLS 23162

Triple Crown Banker

Ember's Reviews

Lavonne Norman
Ember was very professional and provided excellent customer service. Very quick to reply to emails or phone calls to answer questions. Always provided the information that we needed and took time to make sure we understood each process.
Teddi Rivera
Ember was very easy to work with and when follow up was necessary, she consistently contacted us with the information we requested. She answered any questions we had immediately. If she didn't know the answer, she found out and got back to us. She kept us informed on the progress of our refinance. This was greatly appreciated.
Pamela Engel Alvis
I really appreciated the professionalism Ember showed in working with us on our refinance. Everything went so smoothly. I had no questions left unanswered. Great experience.
Angela Doolittle
Ember was our main contact during our re finance. I found her to be ever so patient with any questions and extremely knowledgeable about the process we were embarking upon.
Ember helped us every step of the way and was always available to answer questions or or check on our queries.
Ember deserves every one of the 5 stars I give her!
Kathy Morris
I really appreciate the way Ember Mahaffey handled our refinance from start to finish! She was always polite and extremely helpful. I would very highly recommend Ember and Rocket Mortgage to everyone!
Robert Klump
Ember was very helpful and friendly. She always was quick to return phone calls in a timely fashion.
Herald Hensley
Ember is a very pleasant to work with. She was as excited as I was when she called me to talk about the great deal she was able to put together for me!
Eric Geffert
Ember was wonderful and kept us informed every step of the way. They were fast at processing our loan.
James Herring
We really appreciated the work that was applied to our account. We don't want any other person, if at all possible, to handle of our banking needs.
Marilyn Keller
Ember was a pleasure to work with in refinancing our mortgage.
Asa Ramirez
Ember was top notch the entire way. She's clear in the ways she communicates, she is an advocate working in the best interest of those she's serving and represents Rocket Mortgage amazingly well. I would gladly suggest Ember to anyone seeking to refinance.