Ember was awesome. I called her with several questions during the process. .. She explained things really well. .. clear .. concise. She called to see how things were going and if I had questions. Even a couple months after the loan closed I had a question about a new property tax rate. .. And she got back to me right away and I had everything I needed so fast! ! Very very customer centered....Ember was awesome. I called her with several questions during the process. .. She explained things really well. .. clear .. concise. She called to see how things were going and if I had questions. Even a couple months after the loan closed I had a question about a new property tax rate. .. And she got back to me right away and I had everything I needed so fast! ! Very very customer centered. Thank you so much! :)Read MoreRead Less
Cindy Uzzel
Cindy Uzzel
551
When I first talked with Ember about a possible refinance, I really didn't think she could help us. She really surprised us with her quickness and helped us understand the whole process. She and her team answered any question we had. I would definitely recommend Rocket Mortgage.
Rachele Gagnon
Rachele Gagnon
551
This is my 3rd time using Ember with Rocket Mortgage. I highly recommend Ember and Rocket Mortgage. They are highly organized, efficient and fair. All three times my closing was effortless and quick. Everything is online with the exception of the notary at closing. A great plus if you are familiar and comfortable with the home buying/re-fi process.
Richard Knierim
Richard Knierim
551
EMBER REALLY KNOWS HER STUFF. SHE WALKED ME THRU THE APPLICATION AND IT WAS SO EASY RICHARD KNIERIM
Charles Maness
Charles Maness
551
Thank you for your consistent help with processing our loan with Rocket Mortgage. Please excuse the delay of this note. Even though it has taken some time to write, your kindness could not go without a written thank you. Know that your assistance was truly top notch quality. Thanks again CHARLES & NANCY MANESS
Charlie Burns II
Charlie Burns II
551
Really happy with the process with Rocket Mortgage, and it all started with Ember! Great service and professional. I would definitely recommend her and Rocket Mortgage to anyone that needs a mortgage. Thanks again, Ember!
Tamra Sengstock
Tamra Sengstock
551
It was so easy! Thanks to Ember she is very professional and nows the business inside out! It was a pleasure and you made it a easy process :)
Bob Devine
Bob Devine
541
Ember was very efficient and thorough with getting our loan processed.
Curtis Fincher
Curtis Fincher
541
She worked very hard to make sure that all the aspects of the agreement were clear along with all financial aspects. Obviously she wants to present the package in the most attractive fashion but in the end she is reliable with respect to the validity of every detail. Able to trust what she says which is a far cry from my experience with a number of other brokers from other firms
Oliver George Jr.
Oliver George Jr.
551
Amber was polite and worked quickly in comp[letting the new mortgage. She was helpful and ready at anytime to assist me in everyway possible.
Christine DiNoia
Christine DiNoia
551
Made me feel comfortable within a couple of minutes on the phone. Very knowledgeable and tolerated my many questions!!
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