When our loan was handed off to Eric I wasn't sure things were going well. I started speaking with him on what was needed and he gave much effort to make sure this loan worked out. So far everything looks great! I would recommend him to anyone that needs that extra help getting a loan through...He was Awesome!!
Justin Hockett
Justin Hockett
551
Eric was nice and professional during the process. Put me at ease at times when things became stressful with the breakdowns. Talked to us to educate not inform us of policies. Great asset to Rocket Mortgage.
Dottie Mahaney
Dottie Mahaney
551
Eric was a gem. After having numerous people "try" --Eric stepped in and BAM -- done!!! Always let me know what was happening and when. Great job. Thanks Eric!!
Karen Sweeney
Karen Sweeney
551
Eric was very patient and kept me grounded during the whole process! Awesome...✅
Lisa Simmons
Lisa Simmons
551
Eric Faltz is amazing! During the process we had many questions. Eric handled them with patience, kindness & professionalism. Cannot express how thankful we are that Eric went the extra mile for us, always getting back to us with the answers to our questions, & not making us feel inept. Thank You Eric for all of your tiredless efforts to get our paperwork completed.
Tish Thomas
Tish Thomas
541
Thank you Eric for all your help. Hopefully we will have continued success. You were helpful and I no longer felt as if I was being bullied into taking the refinance. Thank you again
Terry McAllister III
Terry McAllister III
551
Eric was FANTASTIC! I am very glad I was able to make contact with him during my refinance. He was able to meet and over exceed my goals and maintained great communication throughout, and was very personable along the way. Thanks Eric!!
Marie DiCesare
Marie DiCesare
551
When the refinancing process started, I was very concerned because what was originally promised was completely different from what was stated in the estimated loan papers...Eric reached out to me and completely resolved the situation...We will be closing tomorrow 8/3/17...
Paul Sanchez
Paul Sanchez
551
I HAVE DELT WITH Rocket Mortgage FOR TWO REFINANCE SITUATIONS. THIS SECOND ONE HAD A FEW PROBLEMS BUT I WAS VERY FORTUNATE AND BLESSED TO HAVE ERIC ON MY SIDE. ERIC SOLVED EVERY PROBLEM THAT CAME HIS WAY LIKE THE TRUE PRO HE IS. I TRUELY BELIEVE HE IS THE REASON MY REFI WENT THROUGH. HE WORKED ENDLESSLY AND DILIGENTLY TO MAKE MY REFI BECOME REALITY!!!! HE IS TRULY AN AMAZING , CARING HUMAN BEING...I HAVE DELT WITH Rocket Mortgage FOR TWO REFINANCE SITUATIONS. THIS SECOND ONE HAD A FEW PROBLEMS BUT I WAS VERY FORTUNATE AND BLESSED TO HAVE ERIC ON MY SIDE. ERIC SOLVED EVERY PROBLEM THAT CAME HIS WAY LIKE THE TRUE PRO HE IS. I TRUELY BELIEVE HE IS THE REASON MY REFI WENT THROUGH. HE WORKED ENDLESSLY AND DILIGENTLY TO MAKE MY REFI BECOME REALITY!!!! HE IS TRULY AN AMAZING , CARING HUMAN BEING AND MOST LIKELY ONE OF Rocket Mortgage MOST TRUSTED AND VALUABLE EMPLOYEES!!!!!! THANK YOU ERIC.Read MoreRead Less
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