Kept us up-to-date on progress and quick to answer any questions.
Richard Holloway
Richard Holloway
541
Erin, got me the best rate along with the refinance charges. Wish should have kept me more informed on the application which showed a couple of debts I didn't have, e.g. alimony. However, the process with swift considering how many people are refinancing. The rate and fees kept changing only a weekly basis and I got cash back which increase the loan amount, I wished I didn't get cash back but ...Erin, got me the best rate along with the refinance charges. Wish should have kept me more informed on the application which showed a couple of debts I didn't have, e.g. alimony. However, the process with swift considering how many people are refinancing. The rate and fees kept changing only a weekly basis and I got cash back which increase the loan amount, I wished I didn't get cash back but it was on around $2,600, so not bad. I would go with her again she appeared smart and experienced.Read MoreRead Less
Barry Wisset
Barry Wisset
551
Erin was extremely helpful in guiding me through my refinancing. She was knowledgeable, professional, responsive and patient. She made what could easily have been an excruciating process easy and convenient. I would reccomend her to anyone looking for mortgage assistance.
Rogelio Saldivar
Rogelio Saldivar
551
Erin, my first contact when I tried to refinance my property in San Diego last April 2021 was above and beyond of her customer service. She was pleasant and straight forward during our transaction. The original plan was to refinance just my rental property in San Diego but because of her patience, dedication and excellent customer service I was able to refinance my other property in Murrieta as ...Erin, my first contact when I tried to refinance my property in San Diego last April 2021 was above and beyond of her customer service. She was pleasant and straight forward during our transaction. The original plan was to refinance just my rental property in San Diego but because of her patience, dedication and excellent customer service I was able to refinance my other property in Murrieta as well. And less than a month both properties were done. Thank you Erin.Read MoreRead Less
Jared James
Jared James
551
Very courteous, professional, knowand friendly.
Sharon Woodrum
Sharon Woodrum
551
Erin was very informative, patient and took her time to answer my questions
Roger Gravgaard
Roger Gravgaard
551
We can't thank Erin enough for making the entire process so easy! She communicated with us at every turn and always kept us up to speed as to the progress of our loan. Because of our experience with Erin, we highly recommend Rocket Mortgage to all our friends when the topic of re-fi or home purchase comes up. We can't recommend her highly enough!!
Robert Touchette
Robert Touchette
551
Wonderful to work with , everything went without a problem and was the fastest i've ever seen. great co. and good people to work with.
David Blezard
David Blezard
551
Very nice personality. Accurate, to the point and very accommodating by answering any questions and double checking that we do not have any further questions and fully understand the loan process.
Karen Hamer
Karen Hamer
551
Erin was great to work with. She is very knowledgeable in the process of the lady an.
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