erin was very professional and kept me up to date at all times was a pleasure to work with her
Martin Vera
Martin Vera
551
Erin was very diligent and helped us throughout the process from start to end. She offered us the option that better suited our needs and was available even on a Sunday to lead me through some paper work. I highly recommend her service.
April Ramirez
April Ramirez
551
Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. Read MoreRead Less
Ann Eastman- Hargis
Ann Eastman- Hargis
551
Erin was extremely helpful when refinancing our home! When we were trying to set up our closing date, she was out of the office, but was given the message we had called. She immediately contacted us (after hours) and everything was set up! Erin was a pleasure to work with!!
Jason McKay
Jason McKay
531
Erin was fine to work with. The way the Rocket Mortgage system works is flawed in the fact that you build a relationship with the first contact and then are thrown around from person to person. I understand the point, but it was kind of messy. Not her fault.
Laurie Remon
Laurie Remon
551
When I first started to work with Erin I really wasn't sure I was ready to refinance my home due to past credit issues. After supplying Erin with our information to get started in the refinance process I was given an unexpected surprise. I was completely shocked at how much money I was actually going to save on my mortgage each month. Still skeptical of whether or not this was going to actually ...When I first started to work with Erin I really wasn't sure I was ready to refinance my home due to past credit issues. After supplying Erin with our information to get started in the refinance process I was given an unexpected surprise. I was completely shocked at how much money I was actually going to save on my mortgage each month. Still skeptical of whether or not this was going to actually happen the next few week were challenging for me but Erin was my life line to get through this process. It was difficult for me to change departments as my loan application proceeded forward. I was always able to contact Erin for reassurance of what I was being told by the other departments at Rocket Mortgage. I can't say enough about Erin's professionalism and knowledge of this mortgage process that most people find very stressful to have to go through. Sincerely, James and Laurie CorbinRead MoreRead Less
Tony Stein
Tony Stein
551
Erin is a very busy and hard working mortgage banker, but she is never too busy for her customers. She is thoughtful and truly cares about her customers. I am a retired lawyer who represented savings banks and did many home closings and would have liked having Erin in any of the banks I represented. I also own a real estate firm and will refer all of my customers looking for a mortgage loan to ...Erin is a very busy and hard working mortgage banker, but she is never too busy for her customers. She is thoughtful and truly cares about her customers. I am a retired lawyer who represented savings banks and did many home closings and would have liked having Erin in any of the banks I represented. I also own a real estate firm and will refer all of my customers looking for a mortgage loan to Erin.Read MoreRead Less
Shaun Scott
Shaun Scott
551
Erin was on top of all aspects of my refinance from beginning to end. Her professionalism and attention to detail was impressive! Thank you Erin!
Gina Janton
Gina Janton
551
She was very helpful with the beginning processes to the loan
Ruth Palczewski
Ruth Palczewski
551
I enjoyed working with Erin. She was always friendly and professional.
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