Would not want to go through any other company to finance my home. Ernie was there to answer any and all questions, and the process just flowed. Great to work with. Now I want to refinance for a lower rate!!
Cheryl Scutt
Cheryl Scutt
551
Ernie was great to work with! Always pleasant with an upbeat attitude AND knowledgeable about the Rocket Mortgage mortgage process. He also quickly returned calls or emails, which I really appreciated. Ernie and Rocket Mortgage made getting a new mortgage efficient and fast compared to past experiences with lenders. I'd highly recommend both.
Mike McNee
Mike McNee
551
I'm going to make this quick, dealing with Ernie was FAST, SIMPLE and PROFESSIONAL. I'll use them again in the future. 5 Stars
Jill Ringer
Jill Ringer
551
I like doing things online, so when I was deciding on whether or not to refinance again, I decided to do what I did last time, I jumped on Rocket Mortgage Chat. Ernie was the rep that was chatting with me, we chatted for well over an hour and he answered all of my questions down to an estimate of what my monthly mortgage would be. He also gave me options in regards to different interest rates. ...I like doing things online, so when I was deciding on whether or not to refinance again, I decided to do what I did last time, I jumped on Rocket Mortgage Chat. Ernie was the rep that was chatting with me, we chatted for well over an hour and he answered all of my questions down to an estimate of what my monthly mortgage would be. He also gave me options in regards to different interest rates. He really was helpful and made my decision all that much easier to go forward with a refinance! I have refinanced with Rocket Mortgage twice. Once when I was leaving Bank of America and another time for a cash out option for home improvement. Both experiences were painless and hassle free and both were done completely and totally online! Ernie and his team constantly updated me on the process of the refinance and any questions I had were answered within hours. If in the future I need to refinance again I will stick with Rocket Mortgage.Read MoreRead Less
Vanessa Smith-Stucky
Vanessa Smith-Stucky
551
Ernie did the best job ever. He's so appreciated.
Chris Goode
Chris Goode
551
Excellent communication responded quickly and effectively to all questions and concerns. Great to work with!
Oscar Zamora
Oscar Zamora
551
i quite satisfied for the service and the promptness, to close and fund my loan
Richard Oja
Richard Oja
551
During our experience with Ernie, we found him to be pleasant and very helpful in answering our questions. He always responded promptly, whether it was email or phone contact. Ernie was instrumental in making the Rocket Mortgage experience superior to other loan institutions. Ernie is an excellent asset to the Rocket Mortgage team. Thank you Ernie!
Greg Woodson
Greg Woodson
551
A great experience from beginning to end. All questions answered in a prompt and professional manner. Ernie and the all the Rocket Mortgage team were great. The online process went smoothly with Ernie guiding me. Thanks to all.
Bryan Duncan
Bryan Duncan
551
Quick response time, great communication
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