I was fairly skeptical about using Rocket Mortgage for refinancing after hearing of some bad experiences, but I decided to give them a try anyway. I am very glad that I did. Ernie was the most helpful person I talked to during the early phase of the refinance process, and his manner is a big part of the reason why I chose to go with Rocket Mortgage over another lender. His advice helped the ...I was fairly skeptical about using Rocket Mortgage for refinancing after hearing of some bad experiences, but I decided to give them a try anyway. I am very glad that I did. Ernie was the most helpful person I talked to during the early phase of the refinance process, and his manner is a big part of the reason why I chose to go with Rocket Mortgage over another lender. His advice helped the process go very smoothly, and I closed on the refinance about a week sooner than I originally expected to. Thank you for being so helpful and approachable! I would definitely refinance with Rocket Mortgage again.Read MoreRead Less
Theresa Allmacher
Theresa Allmacher
551
Ernie went above and beyond to lock us into our rate on-time for our recent refi. He even took time out of his Sunday to chat with us. He was great to work with and had good communication the entire time through the whole process. He and Rocket Mortgage made refi easy and simple. Thanks for all of your help Ernie! It was a pleasure.
Mary E Nowacki
Mary E Nowacki
551
I called Rocket Mortgage out of fear to even start the re-fi process, ( I hate paperwork.) Ernie immediately put me at ease, answered my many (and I do mean many) questions, calmed my fears, and explained the process to me more than once. He made the whole process seamless! I can't say enough about Ernie's professionalism !!
Wade Hale
Wade Hale
551
Very easy to deal with, very helpful, kept us informed the whole time, would recommend Ernie to my friends
Linda Norris French
Linda Norris French
551
I called Rocket Mortgage on a lark, just to see if they would refinance my 2 loans. HSB and Chase and Lender all told me this was impossible due to it being a home equity loan. Ernie was the service rep who contacted me. My experience was 29 days from start to closing and it was the easiest thing I have ever done. I had to call Ernie several times to wade through the online forms and I was ...I called Rocket Mortgage on a lark, just to see if they would refinance my 2 loans. HSB and Chase and Lender all told me this was impossible due to it being a home equity loan. Ernie was the service rep who contacted me. My experience was 29 days from start to closing and it was the easiest thing I have ever done. I had to call Ernie several times to wade through the online forms and I was actually connected to him on all occasions. The few times he was out, I had another lady who knew all about my loan. I was never passed around from agent to agent. Every question was answered, sometimes with amusement, and I felt Ernie and I were just good email friends. I could not be happier with the outcome. I wish I had done this a couple of years ago. Thank you Ernie!!!!! If there was a heart emoji, I would add it to this.Read MoreRead Less
Deborah Haguewood
Deborah Haguewood
541
I liked dealing with Ernie. He was knowledgeable and kind.
Earle Denenberg
Earle Denenberg
551
It was a wonderful experience to do business with Rocket Mortgage. Everything was executed in a timely fashion. I would recommend Rocket Mortgage to anyone looking to originate or refinance a mortgage.
Donald Worden
Donald Worden
551
Ernie was great. Everything was simple and easy. I have already recommended Rocket Mortgage to family members.
Weldon Pharm
Weldon Pharm
551
Did everything he could to help us thru the process. Understood what we needed and took care of everything in a timely manner!
Charles Delabretonne
Charles Delabretonne
551
I must say I was a little skeptical about using Rocket Mortgage for my refinance but after reading some of the reviews about the companY it made my mind up for me and that's when I got introduced to Ernie and from that point on he made the process much easier than I ever expected even though there were a few snags along the way like most things in life but between Ernie and his team they didn't ...I must say I was a little skeptical about using Rocket Mortgage for my refinance but after reading some of the reviews about the companY it made my mind up for me and that's when I got introduced to Ernie and from that point on he made the process much easier than I ever expected even though there were a few snags along the way like most things in life but between Ernie and his team they didn't steer me wrong and the process seemed to fly by and the next thing I knew I was closing so I send a lot of praise to Ernie and Rocket Mortgage for a job well done...Read MoreRead Less
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