Evan Gainey

Detroit, MI

NMLS 188908

Triple Crown Banker

Evan's Reviews

Trish Wolpers
We put off refinancing because of dreading the mortgage process. From the first electronic interaction and phone call, I knew this would be different. Evan was super nice, very professional and knowledgeable about the Rocket Mortgage process and walked us through every benchmark. This was by far the best experience out of 5 purchase/refinance experiences we have ever had.
Vivian Cislo
Had all the answers and was very accommodating.
Mike North
Great service, easy to work with, and very knowledgeable of his area - well done. Made the refi process smooth.
Krishna Bangrakulur
Evan was very helpful and knowledgeable. He helped me understand the terms and cleared my concerns.
And ensured the process was smooth. Would definitely recommend him.
Alyssa Bell
Evan was nice and attentive. However, he was a little too zealous in his attention. There was an issue on the Rocket Mortgage side in regards to my name spelling. I am very busy throughout the day, however this did not stop him from rushing me on several occasions after I had already touched the docs during the day. I don't think that was his intention to rush me, he was just trying to get ...Evan was nice and attentive. However, he was a little too zealous in his attention. There was an issue on the Rocket Mortgage side in regards to my name spelling. I am very busy throughout the day, however this did not stop him from rushing me on several occasions after I had already touched the docs during the day. I don't think that was his intention to rush me, he was just trying to get everything straight to submit, but it was not awesome to have someone call multiple times in a day because their side of the work still wasn't correct. Word of advice, don't contact people on the weekends via phone unless you have their permission to. And try not to call people more than once throughout the day, especially when the mistake with the paperwork is on the Rocket Mortgage side and not on the borrower side. Make sure the problem is completely resolved and THEN contact the borrower to complete the paperwork. It's frustrating to keep signing or logging in to see the paperwork is still not correct. Otherwise, Evan was a knowledgeable and pleasant banker.Read MoreRead Less
Peter Leto
Evan is the ideal banker -- pragmatic, efficient and responsive. Through a number of phone calls, e-mails and text messages, he showed great attention to detail in working to understand my short-term and long-term concerns and tailoring a mortgage that fit my plans accordingly. I would definitely work with Evan again.
Debi Hertel
Evan was awesome! He was with us every step of the way during the refinancing. Very easy to get a hold of, always kept in contact and didn't keep us waiting for any answers. We highly recommend using Rocket Mortgage! They are so good we used them twice as the rates went down the next year!
Mig Ch
As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there ...As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there was some gray area that at the end Evan has worked toward completing as expected. And this is the positive side as often agents does not take additional steps and leaving the customer with the problem.
A side observation as well that even after the process and paperwork has started, he looked into possible best alternative which helped me to comfort my decision that the chosen plan was correct.
In my criteria, Excellent for 5 stars are for providing end result more than expected, in my case wasn't exactly this, but as described above there was effort for removing road blocker and recognizing error to remedy it for which I am giving 5 stars.Read MoreRead Less
Beth Wallis
Evan is very knowledgeable and made my loan refinancing process much less stressful with his warm and friendly manner!
Holly Butler
If you have ever contacted a mortgage aggregator then you know the experience of feeling like Pyrahna feed. Evan contactd me and after 3 minutes I exhaled as I clearly had found the right broker. I did not know that they were a preferred lender for my company, and that was just a bonus, as he won my business on his frankness, my sense of doing business with a consumate profesional, and honesty. ...If you have ever contacted a mortgage aggregator then you know the experience of feeling like Pyrahna feed. Evan contactd me and after 3 minutes I exhaled as I clearly had found the right broker. I did not know that they were a preferred lender for my company, and that was just a bonus, as he won my business on his frankness, my sense of doing business with a consumate profesional, and honesty. My loan processed in lightening speed and with out one hitch. Excellent processing team and Evan was available to me, it seemed like 24/7 but please don't take me literally! everyone deserves a family life!Read MoreRead Less