Fred Merza

Detroit, MI

NMLS 2256030

Senior Banker

Fred's Reviews

Linda Smith
Fred was amazing. He explained and guided me through the whole process, making a very comfortable experience. He helped me through all my questions and fears and put me totally at ease. He made it all so easy!! He is wonderful 💕
Kristie Romanowsky
Fred was fantastic. He made the whole process of refinancing so simple and easy. We closed in 14 days from our initial email. Highly recommend Rocket Mortgage and Fred as your Agent.
Jessica Evans
Fred was amazing!!!! He was so helpful and full of information. He always answered all of my questions, calls, and emails. I feel like he is always there! I'm so thankful he answered the call when I started the process.
Cosby021
Words cannot express how grateful I am to Fred for his kindness, patience, and infinite knowledge. He went above and beyond to make sure that all information was presented to me in a precise and timely fashion, thoroughly detailed and explained. I’m so thankful that Fred is the one that answered the call that day. Thank you from the bottom of my heart for everything!
Courtney Foster
I cannot express enough gratitude for Fred's exceptional service throughout our home refinance process. From start to finish, Fred was professional, knowledgeable and incredibly attentive to our needs. His dedication to ensuring everything went smoothly was evident from day one.

Despite encountering a minor hiccup that was completely out of Fred's control, he handled it with such efficiency and ...I cannot express enough gratitude for Fred's exceptional service throughout our home refinance process. From start to finish, Fred was professional, knowledgeable and incredibly attentive to our needs. His dedication to ensuring everything went smoothly was evident from day one.

Despite encountering a minor hiccup that was completely out of Fred's control, he handled it with such efficiency and expertise that it was resolved almost immediately. This level of proactive problem-solving is rare and has made all the difference in our experience.

Thanks to Fred, what could have been a stressful ordeal was the easiest, fastest, and most stress-free transaction we've ever had. His commitment to customer service is unmatched, and I would wholeheartedly recommend him to anyone looking for a seamless financial experience. Fred truly sets the standard for excellence in his field.

Thank you again, Fred, for your outstanding support and for making our refinance process a breeze!Read MoreRead Less
Tracy Langston
Fred was been amazing throughout my refinance process. He was extremely patient while on the phone with me and he was very knowledgeable and ensured that I was kept informed as to what was going on throughout the entire process. He even called several times during the waiting period to see if I had any questions. He is the epitome of what impeccable customer service should be. He exceeded my ...Fred was been amazing throughout my refinance process. He was extremely patient while on the phone with me and he was very knowledgeable and ensured that I was kept informed as to what was going on throughout the entire process. He even called several times during the waiting period to see if I had any questions. He is the epitome of what impeccable customer service should be. He exceeded my expectations. Thank you so much Fred for helping me find a solution to a difficult situation. I salute you.Read MoreRead Less
Pedro Cervantes
Fred was extremely helpful and great to work with during our refinance process.
He did an amazing job, explaining the process, and keeping us updated.
He also managed to get us to close a few days sooner than what was projected.
Thank you Fred and thank you to the Rocket Mortgage team.
Ashmead Pringle
Fred was great to work with on our mortage. Always positive, he was focussed on our particulars and helped us navigate through the all the documentation and disclosures that are required in any mortgage application. I recommend him highly.