From the first contact, Foster was great! He is knowledgeable and enthusiastic. We gad a few questions after our call and Foster answered each time we reached out. Great experience.
Liesa Dunn
Liesa Dunn
551
"Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first conversation, Foster was incredibly knowledgeable and put us at ease. He took the time to clearly explain all of our options and answered every question we had with patience, no matter how small. He ..."Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first conversation, Foster was incredibly knowledgeable and put us at ease. He took the time to clearly explain all of our options and answered every question we had with patience, no matter how small. He was highly responsive, always returning our calls and emails promptly. The entire process felt transparent and stress-free, which is a stark contrast to other experiences we've had with mortgage companies. We would definitely recommend him and Rocket Mortgage to friends and family.Read MoreRead Less
Terry Pitcher
Terry Pitcher
551
Foster was very helpful and very knowledgeable as to what we want to do and how to do it. He was always available to speak to.
Dink McCullough
Dink McCullough
551
Great customer service, was a pleasure working with Foster.
Renee Simmons
Renee Simmons
551
Foster was very knowledgeable and friendly. Answered all of my questions throughout the process. Great asset to Rocket Mortgage!
Robert B Holman Jr.
Robert B Holman Jr.
551
I knew from the first time talking with Mr. Foster that I had a good chance of getting my loan. He answered all my questions and was with me right up to the closing. Thank you, Mr. Foster.
Dennis Creedon
Dennis Creedon
551
Foster was very conscientious in helping us understand our part in the process.
mark rauch
mark rauch
551
Foster made this process go very fast and easy. Much easier than any other mortgage I have done!
Jeff Wagner
Jeff Wagner
551
Foster was the starting point of a fantastic process. I highly recommend him and Rocket!
Trilce Valdes-Dias
Trilce Valdes-Dias
511
Complete nightmare from the beginning to the end. I selected Rocket Mortgage after reading all the amazing reviews. Huge mistake. Everything went wrong. Even one of the managers agreed with me, and I quote, “I have no words. I know another, I am sorry, will do nothing “.
Reply from Foster Wheeler:
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less
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