Frances Namoo

Detroit, MI

NMLS 1552456

Triple Crown Banker

Frances' Reviews

Ellen McFeeley-Riley
Frances is the reason we financed with Rocket Mortgage the first time and re-financed 2 times after that!!! She is the best at her job and always there for you as the client!!! Trust me with Frances you won't be disappointed!!!
Rick Asson
Very friendly and helpful! I wasn’t even considering a refinance until Frances explained the better benefits.
Cynthia Hansell
Frances is the reason why I refinanced with Rocket Mortgage. Frances listened and turned around a bad experience I had earlier in the year with another rep and made it right. She is honest and trustworthy. I highly recommend Frances.
Brian Dubey
Frances did a very good job of getting us our revised loan. We had no complication with her process
Marie Shea
Frances is very knowledgeable about the refinancing procedure. She took the time to answer my questions promptly. She was a great representative for Rocket Mortgage.
Andrew Luck
Frances took the time to explain all possible options and the costs related to each. She was most proactive, returned all of my calls, and answered all of my questions within one business day. The paper work requirements were not complex or over bearing. This was the best refinancing experience I have ever had. Most importantly, the final rate that was offered was more favorable than any other...Frances took the time to explain all possible options and the costs related to each. She was most proactive, returned all of my calls, and answered all of my questions within one business day. The paper work requirements were not complex or over bearing. This was the best refinancing experience I have ever had. Most importantly, the final rate that was offered was more favorable than any other financial institution. Easy, financially rewarding, and a pleasure to work with, I believe that Frances provides the best customer service in the industry.Read MoreRead Less
Michael Bond
Frances was very helpful, honest and forthcoming throughout the process.
Joanne Shea
Frances was a wonderful and knowledgeable guide and help, making the refinance process a very smooth and satisfactory experience. She always responded immediately whenever I had a question and went out of her way to be helpful. I appreciated that very much!
Shell Buckner
Frances is a perfect example of someone placed on this earth to help others. I cant say enough. She was courteous and kind when we first encountered her. She wasn't pushy or forward , yet took she the time to understand our particular situation. and found a was to help us.
Nancy Hall
She was very helpful. She was extremely patient with us. She was also very pleasant.
Deborah Putnam
Frances was lovely and so helpful. She made this process extremely reassuring.
Katie Routh
Frances was very professional and respectful throughout the process of our refinance. She thoughtfully walked us through every step and was always available for questions.