Garrett Merrill

Phoenix, AZ

NMLS 1699090

Triple Crown Banker

Garrett's Reviews

Taran King
Everything was so easy. If we had questions we always got answers. Definitely would recommend!
Dale Carleton
We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the ...We could not be happier with how our refinance with Garrett went. He was especially great at preparing spreadsheets and giving me time to look over his proposals and explanations in visual format after I let him know that I understand things better if I don't only have audio input to go on. I really appreciated that extra care and patience. He made sure I had total confidence and comfort in the whole process and answered every question we had, even if it took him late into the evening on the phone with us. You can absolutely tell that Garrett cares about his customers. Thanks for everything!Read MoreRead Less
Cisca Friend
Garrett is so concise in his explanation of what to expect as you go through the process from the first phone call to the closing. He explained all of the terms and helped me understand the math and process so that we were never wondering what happens next. Garrett is very professional and has infinite patience in helping customers understand the process and anticipate the next step. If I could...Garrett is so concise in his explanation of what to expect as you go through the process from the first phone call to the closing. He explained all of the terms and helped me understand the math and process so that we were never wondering what happens next. Garrett is very professional and has infinite patience in helping customers understand the process and anticipate the next step. If I could give him a better score than 5 I would!!Read MoreRead Less
Renate Kennedy
Garrett was very patient, understanding and thorough. He confidently answered all my questions. If he didn’t know the answer to a question it would only take him a second to either look it up or do the math. Extremely satisfied with his down to earth personality and the way he treated me with respect.
Susan Dirkes
It was so great to work with Garrett! He was my one point if contact and handled our loan in the most professional manner. I was hesitant to use an on-line lender, but the experience far exceeded all my other experiences with past home purchases.
Hiroko Takaki-Vasquez
Garrett was very helpful, he was there when I needed him, There were some paper work that was needed to complete my loan. I sent it to him because no one showed me were to send it. He immediately took all my paper work and turned it in for me. He told me if I need anything to help me with my loan for me not to hesitate to call him. I appreciate his work ethnics and his kindness for helping me when...Garrett was very helpful, he was there when I needed him, There were some paper work that was needed to complete my loan. I sent it to him because no one showed me were to send it. He immediately took all my paper work and turned it in for me. He told me if I need anything to help me with my loan for me not to hesitate to call him. I appreciate his work ethnics and his kindness for helping me when I needed him.Read MoreRead Less
Paula Jared
Very courteous, informative, helpful. Walked me through the whole process and answered all my questions to my satisfaction. He was very thorough and there were no surprises along the way.
Kim Titus
Garrett picked up from another associate. He was polite, explained the process well, and was a good communicator (he kept me in the loop). The whole process was very easy and I am happy to have chosen Rocket Mortgage. Great rate, excellent loan officers, and I was treated with respect.
Lyle McKenzie
Garrett was the best loan officer I have ever dealt with. He was extremely professional and guided me through the refi process with speed and accuracy. His knowledge of how to quickly obtain needed documents allowed me to close in record time.
Dave Thomas
Garrett was always courteous and responsive, walking through a process that was quick and painless as compared to other lending scenarios I have been engaged in. If something seemed different than the way I was understanding it, he made sure to explain and make any necessary changes, so that I felt comfortable before proceeding. Thank you for a great loan at a great rate!!!