Gerald was absolutely awesome to work with. If he had a question I would call leave a message and he always called back. The process of refinancing was actually easier than in the past.
Rusty Wohlgemuth
Rusty Wohlgemuth
551
Very helpful in making the process smooth and understandable.
Bob Donovan
Bob Donovan
551
Very professional, handled everything quickly and always returned calls.
Lynne Gill
Lynne Gill
551
Gerald and his team were wonderful. It started with a question on line which was immediately responded to with a phone call. Every question was answered immediately and in detail. He stayed in contact with me thru every step, and he made this whole experience go smoothly
Barry Wilson
Barry Wilson
551
My refinance was quick and easy, I would recommend Rocket Mortgage and Gerald Pierce for quick and excellent service.
Tony Morin
Tony Morin
551
Gerald was extremely effective in the loan process with us. He was an advocate on our behalf and demonstrated professionalism for both Rocket Mortgage and us in the fact gathering and information from Underwriters during the process.
Robin Turner
Robin Turner
551
Gerald was very kind and quick to answer questions during our loan process.
Bob Suver
Bob Suver
551
Gerald did his part extremely well. He was expedient,concientious and offered support as others further in the process did not. Underwriting was the most deficient in not understanding the various documents that we sent to substantiate our self employment farm income on our multiple year tax returns. This resulted in process taking much longer than expected and sending multiple,multiple pages of ...Gerald did his part extremely well. He was expedient,concientious and offered support as others further in the process did not. Underwriting was the most deficient in not understanding the various documents that we sent to substantiate our self employment farm income on our multiple year tax returns. This resulted in process taking much longer than expected and sending multiple,multiple pages of documents. Read MoreRead Less
Colby Reade
Colby Reade
551
very helpful , great exp. thanks
Yolanda Henderson
Yolanda Henderson
551
My experience with Gerald was incredible! He is definitely a man of his word. No games, no gimmicks, honesty and sincere. Gerald made my experience with Rocket Mortgage , simple, quick, no worries, he was there to answer any questions I had. He explained everything to me in detail. Gerald is very knowledgeable and he puts your mind at ease to trust him and my whole experience went by so smoothly, ...My experience with Gerald was incredible! He is definitely a man of his word. No games, no gimmicks, honesty and sincere. Gerald made my experience with Rocket Mortgage , simple, quick, no worries, he was there to answer any questions I had. He explained everything to me in detail. Gerald is very knowledgeable and he puts your mind at ease to trust him and my whole experience went by so smoothly, no complications. I was skeptical of going online and not meeting someone in person, but Gerald gained my trust and definitely my utmost respect for this gentleman. I highly recommend Rocket Mortgage to anyone, just with my experience with Gerald, he is definitely courteous and respectful, and makes sure you understand everything, no question is a dumb question with him, I like that! Read MoreRead Less
Susan Scales
Susan Scales
551
At first I was a little skeptical about the refinance process especially doing it over the phone. Mr. Pierce was very professional and knowledgeable about everything and gained my trust. I'm amazed how the process progressed so smoothly and quickly. Mr. Pierce was so patient and helpful. Awesome!
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