Giancarlo Brugnoni

Detroit, MI

NMLS 1675632

Senior Director, Mortgage Banking

Giancarlo's Reviews

Connie Rogers
I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to do, which was refinance my home. He asked me some questions such as my income and debts. Then he had me to draw a chart to show my present monthly debts. On the other side it showed what my monthly ...I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to do, which was refinance my home. He asked me some questions such as my income and debts. Then he had me to draw a chart to show my present monthly debts. On the other side it showed what my monthly debts would be if I were to refinance my hwith them. He also quoted me a lower interest rate. I was amazed with how much money I could save each month by refinancing my home and paying off all of my debts. Then he told me that I was approved. He walked me through the process step by step. Giancarlo always made himself available to answer any concerns that I had. No matter how many times in a day that I called him his personality never changed. He was always courteous and polite. He is an awesome man that really knows what he is doing. I thank God for Giancarlo who reassured me from day one that he had me, and he did. Now instead of just existing, I can live my life to the fullest. I would strongly recommend Rocket Mortgage to anyone that is wanting to buy a home or refinance their existing home. If I knew who Giancarlo immediate supervisor was I would highly recommend that he be given a raise for all that he did to help me. Because my life was truly a living night mare until I refinance my home with Rocket Mortgage.Read MoreRead Less
Robert Tomasco
Outstanding service. A real professional. John knows his product extremely well. Has the ability to guide you to the right decisions
Amie Spitzley
He was friendly, returned phone calls by the next day, professional.
Linda Liederbach
Giancarlo did a great job in getting our mortgage approved in only 1 week. He was a pleasure to work with!
Real Neptune
He is a cool guy and helped me get through the new cyber/computer mess. He was always helpful and quickly returned my emails and calls. I think the AARP should give him some recognition for helping an old person like me.
Chandra Frost
Answered all questions and was very knowledgeable. I did not wait to long to hear back from him.
Tom Elliott
The mortgage process can sometimes be very scary! Giancarlo walked us through this process completely. Not a call or question was unanswered by him personally within minutes. I can't begin to tell you the level of professionalism that was shown on his behalf. I will be recommending you to anyone I hear of that needs a mortgage. You truly are the best!
Mark White
Giancarlo made my initial contact with Rocket Mortgage very smooth. He had answers to my questions and was able to pull all information I needed to start the process of my loan. Very efficient and also suggested items to include or look at that I had not thought of. We are very pleased with the professionalism of the process and Giancarlo.
Casey Newman
Giancarlo came through for us in record time when 2 other banks failed to meet our deadlines. We felt that we were in safe hands from the start. He gave us accurate information and was helpful and responsive throughout the process. He picked up the phone every time we called and responded to every email within minutes. He is also hilarious. I have been through the lending process 7 times in my ...Giancarlo came through for us in record time when 2 other banks failed to meet our deadlines. We felt that we were in safe hands from the start. He gave us accurate information and was helpful and responsive throughout the process. He picked up the phone every time we called and responded to every email within minutes. He is also hilarious. I have been through the lending process 7 times in my life and this was by far my best experience. Do not look past Giancarlo, he is a legend.Read MoreRead Less
Rose Webb
Our experience with Rocket Mortgage and Giancarlo was nothing short
of perfect everyone was courteous ,on top of everything ,and made
the process a very comfortable experience I would recommend Rocket Mortgage
to everyone. The staff always returned my messages and a member of the
staff was always available answer any questions. A FIVE STAR EXPERIENCE