Gina was our primary contact during our home mortgage refinance process from initial application until closing. I don't know if she is typical of all Rocket Mortgage team members or if we were just fortunate to get the best because we could not ask for better service and advice than what she provided. She was always readily available, answered all of our questions, kept the process moving, and ...Gina was our primary contact during our home mortgage refinance process from initial application until closing. I don't know if she is typical of all Rocket Mortgage team members or if we were just fortunate to get the best because we could not ask for better service and advice than what she provided. She was always readily available, answered all of our questions, kept the process moving, and kept us informed every step of the way. She is knowledgeable professional and courteous. She made us feel like we were her most important customer from start to finish.Read MoreRead Less
James Kurtz
James Kurtz
551
Gina was great to work with. Very professional and very knowledgeable. She made everything simple and easy. (Besides that she sounds just like Princess Diane Carolyn from Bojack Horseman. lol)
Sandra D Sloan
Sandra D Sloan
551
Super easy to work with, very helpful and explained every step of the process. She made she we knew exactly what documents we needed to submit and verified when they were received. Couldn't have made the process and better. Thank you Gina
Len Eddinger
Len Eddinger
551
Gina IS Rocket Mortgage. We have done six refinances over maybe ten years. She’s the cat’s meow! She’s the bee’s knees. She is a heat seeking missile on behalf of her clients. I won’t even talk with anyone else. She will break her back internally to get you, the client, the best results. I’m not kidding. You get anxious financing a home. You need to know everything. She immediately calls you...Gina IS Rocket Mortgage. We have done six refinances over maybe ten years. She’s the cat’s meow! She’s the bee’s knees. She is a heat seeking missile on behalf of her clients. I won’t even talk with anyone else. She will break her back internally to get you, the client, the best results. I’m not kidding. You get anxious financing a home. You need to know everything. She immediately calls you back, or sends you an email with what you need. I would always tell a prospective client to not bother talking with anyone else. Just call Gina. She is a PRO!