Gino Russo

Cleveland, OH

NMLS 275674

Triple Crown Banker

Gino's Reviews

Yvette Rolande
Mr. Gino Russo is my family's greatest hero. We were extremely nervous about the mortgage application process, this being our first time ever; but the moment we got in touch with Gino who answered that magic call I made last year, I could not believe how calm, respectful and easy he made everything sound like. By the way, to me, Gino seems always came across as a calm, soft-spoken, patient, and ...Mr. Gino Russo is my family's greatest hero. We were extremely nervous about the mortgage application process, this being our first time ever; but the moment we got in touch with Gino who answered that magic call I made last year, I could not believe how calm, respectful and easy he made everything sound like. By the way, to me, Gino seems always came across as a calm, soft-spoken, patient, and respectful, compassionate, understanding, and a very professional individual. Additionally, Gino always had a solution for any difficult situation we faced, he was always able to maintain all situations that seemed confusing or stressful, especially when dealing with out real estate agent who was not as easy and always seemed challenging as she wanted to convince us to use her lending company (which was different from Rocket Mortgage) right in the beginning. So, we were so blessed to have Gino process our Mortgage; he made sure we benefited from the best rate ever one could have for mortgage: 2.25%. I would unreservedly recommend Gino to anyone considering applying for mortgage, he did an outstanding job of representing Rocket Mortgage, his employer.Read MoreRead Less
Gail Jackson
Gino was very attentive to what I wanted and walked me through the application process
Dennis Updike
Gino stayed in touch and kept hope alive while it looked like our home buying would fall through. He did a great job!
Mary Jane Raymond
Gino was amazing he was very prompt to respond throughout the entire process.
George Harrison
We were very impressed with how Gino with so much patience made sure we were taken care of. We had a question on a Sunday and were surprised he got right back to us. I've never taken out a mortgage in this manner but it was a smooth process because we got lucky with Gino. Would go this route again in the future. Thank you again Gino,
John Wood
Extremely helpful, always available even on weekends and got back to me immediately with clear answers. He also checked several times and helped smooth over some rough spots.
Su Edington
Gino was always quick to answer any questions I had. He was very knowledgeable and combined that with being very personable and easy to talk to.
Christina Scapanski
Gino was excellent. I'm a single mom so purchasing a home is extra terrifying. He walked me thru everything and made it much easier.
Michael Spengler
Always there when I needed help.
Marissa Pelton
Gino was extremely informational and easy to work with. He definitely had our best interests in mind :).