He was great, stayed on top of it and kept us in the loop. Great Service.
Kim Klaben Mcfarlane
Kim Klaben Mcfarlane
551
Gino was great to work with. Very responsive and made sure everything was taken care of. Customer service was top notch
Alan Dobricky
Alan Dobricky
551
Most everything was excellent, except the paperwork. There should be a list of things needed and given to the customer at one time so that everything can be compiled at one time.
Dan Welihan
Dan Welihan
541
Gino was my first contact at Rocket Mortgage. He was very helpful and walked me through the beginning process. My son will soon be contacting Rocket Mortgage to refinance his home loan and I hope he works with someone good to work with as Gino. Or better yet, Gino himself...
Deb Fiorentino
Deb Fiorentino
551
Gino Russo was great to work with on refinancing our home. Very polite and professional . Answered question promptly. I would definitely recommend Gino to family and friends.
Dave Lindsey
Dave Lindsey
551
Gino was very helpful in helping us navigate thru a very difficult loan process . He kept us updated on the status of our loan and a timeline of when it would be completed .
Kate Shortelle
Kate Shortelle
551
Very responsive with calling back and answering any questions. If he did it have the answer he always found the answer very promptly. Excellent overall communicat
Robyn Hudson
Robyn Hudson
551
He was extremely helpful when things got complicated. The process was fairly easy. I like that I can review my loan online at all times. Rocket Mortgage is easy to work with.
Sharon Wood
Sharon Wood
551
Gino was very courteous and professional. He answered all my questions and responded to my requests for information quickly. It was the easiest Mortgage I've ever gotten. Job well done!
Kim Lind
Kim Lind
551
Very quick in processing the application and give me the result over the phone
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