From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one ...From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one Glenn offered me, the process was easy and I have to say working with Glenn with rocket mortgage makes it even easier. Keep up the great work. I highly recommend rocket mortgage for refinancing and if you come across Glen the experience will be even better and I'm pretty sure for the rest of the staff as well but with my experience I have to say Glenn did an excellent job, thank you.Read MoreRead Less
Raymond Raley
Raymond Raley
551
Glenn was available for questions through out the whole process no matter how much phone tag we had to do to stay in touch.
Susan Bowler
Susan Bowler
551
Glenn was awesome! We refinanced when the rates fell. However, we had just layed flooring, and our PC and printer were still packed away, and we were trying to accomplish all this on cell phones. Of course, as we got printers hooked up they ran out of ink! We were snowed in for the week as well! But Glenn took it all in stride and helped us so much with our lack of technology.
Chuck Potter
Chuck Potter
551
Glenn was great to work with. Efficient, responsive experience!
Gail O'Keefe
Gail O'Keefe
551
Glenn was very through and informative during all processes of my refinance. He was only a call away if I had and questions. Very responsive. I will share his information to my friends. Thank you
Bonnie Orsburn
Bonnie Orsburn
551
Glenn was very helpful with me trying to close my loan. He was very friendly concerning and knowledgeable on all aspects I would recommend anybody to calling him and talking to him he’s a wonderful person to talk to.
Paul Thorne
Paul Thorne
551
Glenn was fantastic. He was able to relate to every detail of our goals and make very applicable recommendations for our loan which we followed. We highly recommend Glenn for servicing other applicants of Rocket Mortgage.
Melanie Scott
Melanie Scott
551
My experience was nothing but GREAT!
Aundra Owens
Aundra Owens
551
It was indeed a pleasure working with Glenn, he was very professional and forthcoming in a clear and concise way. On a couple occasions I had to reach out to Glenn and he was very prompt in returning my phone calls. Very knowledgeable! Thanks Glenn and keep up the good work making your clients comfortable throughout the process.
Mo Hassankhani
Mo Hassankhani
541
A very pleasant person to deal with. However, I wish I was forewarned about the complexity and delay associated with the changed guidelines due to COVID 19.
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