Gordon was great very patient and knowledgable on the refinancing process. Always available when my wife & I need assistance. Thanks for doing a great job
Lynda Schodowski
Lynda Schodowski
551
Gordon was very knowledgeable, friendly, and got everything done in a timely manner. Even when we were on the next step dealing with others, he said if there was anything he could do to help, just call him. We changed from a 30 year(we had 27 years left) to a 15 year. He helped us to understand paying down the principle. I would recommend him and your company because of him.
Jennie Dunlap
Jennie Dunlap
551
I have never dealt with someone so helpful, informative and courteous. My biggest surprise was, he always answers his phone. Always. Never waiting for a call back. All questions were answered and it was seamless. From someone who just went through the Harp refinance , this was amazing. I highly recommend Gorden.
Mark Kendrick
Mark Kendrick
551
Very professional met all our needs. Made things happen very smoothly. Could not have received better service.
Casey Jomes
Casey Jomes
551
Gordon was helpful and prompt! Joy to work with.
Jill Guess
Jill Guess
551
Gordon was very easy to work with, and very responsive to every question that came up. This is our first time having an online mortgage and the experience overall was very good, and with Gordon exceptional.
Mark Kendrick
Mark Kendrick
551
You see so many ads on TV and on the Internet about home financing it is hard to make a choice. We checked out some other offers and found them not quite to be what they were advertising. We contacted a few of them and found them to be very pushy and not willing to fully answer our questions. We called Rocket Mortgage and were greeted by Gordon. He put us at ease and answered all of our ...You see so many ads on TV and on the Internet about home financing it is hard to make a choice. We checked out some other offers and found them not quite to be what they were advertising. We contacted a few of them and found them to be very pushy and not willing to fully answer our questions. We called Rocket Mortgage and were greeted by Gordon. He put us at ease and answered all of our questions and worked with us. He did NOT pressure us at any stage through our financing journey and brought on board a team that that made everything come together quickly. Many thanks Gordon. Mark & Sharon Read MoreRead Less
John Dale
John Dale
551
I was about to tell Rocket Mortgage I wanted out of the deal when I received a call from Gordon. I was angry at what I believed to be misrepresentations by the POWER BROKER who had been handling my loan application. For some unknown reason, I gave Gordon the courtesy of trying to determine the problems and resolve them, something that is unusual for me, with me, a Company gets one shot. THIS GUY ...I was about to tell Rocket Mortgage I wanted out of the deal when I received a call from Gordon. I was angry at what I believed to be misrepresentations by the POWER BROKER who had been handling my loan application. For some unknown reason, I gave Gordon the courtesy of trying to determine the problems and resolve them, something that is unusual for me, with me, a Company gets one shot. THIS GUY IS GOOD. Friendly, courteous, and understanding and best of all, he knew what a refinance mortgage was all about. He spent the time to make sure my every issue was addressed and explained. Because of Gordon, I am proceeding with Rocket Mortgage and we close May 23 next. Gordon's manner had not the slightest hint of impatience,the man is is and outstanding representative of Rocket Mortgage and I will refer anyone seeking a mortgage or refinancing and existing mortgage to contact him. Thank you Rocket Mortgage for having him on your staff. John W. Dale for myself and my wife, Carol A. DaleRead MoreRead Less
Tracey Bedenbaugh
Tracey Bedenbaugh
551
Gordon was super! Rocket Mortgage is top rated for their customer service. They keep you informed. Gordon knows his stuff and was very helpful.
Laura Fox Van Steenis
Laura Fox Van Steenis
551
Gordon was great to work with. Made my life so much easier in dealing with the refinancing of my home. I would highly recommend Gordon.
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