Guillaume was great! He walked us through the process step by step, making it a painless experience. Within an hour and a half, we had completed the process and locked in an appraisal date. Rocket Mortgage is lucky to have him, and I would highly recommend Guillaume and Rocket Mortgage Rocket Loans.
Joel Coffey
Joel Coffey
551
He laid out the different options, and walked me through any question that I had. (very helpful)
Rose Clark
Rose Clark
551
I appreciate Mr. Kruger's time and patience that he gave me during my loan process since I'm not a computer expert. I close tomorrow and everything so far has gone smoothly and quickly. Hopefully everything else will continue on that path. Thanking him for his assistance.
Bob Lower
Bob Lower
551
Guillaume worked with me for several days trying to find the best fit for my situation. While we ended up not refinancing with Rocket Mortgage, it was not because of service. Guillaume was exceptional in his didication to my problem, came up with innovative solutions, and was always there when I needed advice. I would recommend him to anyone refinacing or purchasing a property with a mortgage.
Lillian Brown
Lillian Brown
551
Mr. Kruger provided us with excellent service and unlimited patience as we dipped our toes into the refinance pool. We were unable to complete a deal at this time but when the time is right we'll be using Mr. Kruger as our mortgage banker. Very personable and friendly. Someone I trust - and that's saying a lot in the world today!
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