Krueger made our re-financing most pleasurable. Each time we e-mailed or called, he always responded promptly to our inquiries and kept us abreast of the process before closing.
Susan Barker
Susan Barker
551
I refinanced to obtain a lower interest rate on my present mortgage. Kruger was very helpful and made the process easy and stress free. He was very helpful in answering all questions and making recommendations when needed. I would recommend him to any one who is thinking about refinancing or acquiring a new mortgage.
Michael Berry
Michael Berry
551
Guillaume was very helpful and patient throughout the entire process, and he was also encouraging throughout.
John Beverly
John Beverly
551
Guillaume was great to work with. He’s very knowledgeable and explains how easy the whole process will be in refinancing. It went so fast for me. 9 days and we were done. He’s very considerate and polite. I would recommend him to someone in a heartbeat.
Vince Bajor
Vince Bajor
551
He was wonderful and excellent would recommend
Tiffany Lancaster
Tiffany Lancaster
551
Guillaume was excellent to work with! The process was very smooth and we closed on our refinance very quickly!
Richard Reinhardt
Richard Reinhardt
541
We have refinanced a few times with Rocket Mortgage. You will receive numbers from the banker and then get different numbers before settlement. Each time we have to call the banker and get them to fix the numbers. Guillaume fixed the numbers just as previous bankers have for us. So in the end everything was fine. I just wish that Rocket Mortgage kept better track of what everyone was saying ...We have refinanced a few times with Rocket Mortgage. You will receive numbers from the banker and then get different numbers before settlement. Each time we have to call the banker and get them to fix the numbers. Guillaume fixed the numbers just as previous bankers have for us. So in the end everything was fine. I just wish that Rocket Mortgage kept better track of what everyone was saying and the bankers didn't have to go back and fix things. Which they will do and Guillaume did as well.Read MoreRead Less
Doris Artis
Doris Artis
551
Professional and patient. A very nice individual. Thank you for your assistance. He is also truthful.
David Guenther
David Guenther
551
I have done many mortgage deals over the years and 3 with Rocket Mortgage. Guillaume just completed my third. By far thee best service experience I have ever had with a mortgage. Guillaume was efficient, polite, knowledgeable and willing to go the extra mile. I think start to finish it took only about two weeks to close. Best mortgage I have ever had.
Avery Awmiller
Avery Awmiller
551
What a nice experience with Kruger (as he likes to be called :) ). He was very helpful explaining the questions I had and was available through the process to clarify anything that I needed! Knowledgeable, personable, and super helpful ! 5 stars for Kruger!!
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