Gustavo Serrano

Phoenix, AZ

NMLS 2342634

President's Club Banker

Gustavo's Reviews

Laura Giraldo
Had an easy and pleasant experience with Gustavo. He was always prompt and professional to deal with. highly recommended!
Laurie Minnick
From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what truly set Gustavo apart was his personable and caring nature.
Even when we encountered a few unexpected hiccups, we genuinely felt like he had our best interests at heart and was committed to finding a ...From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what truly set Gustavo apart was his personable and caring nature.
Even when we encountered a few unexpected hiccups, we genuinely felt like he had our best interests at heart and was committed to finding a solution for our unique situation. We highly recommend him to anyone considering refinancing or purchasing a home and kudos to Rocket Mortgage for hiring people with the kind of customer service skills we have all come to miss from these experiences. Gus is a keeper!!Read MoreRead Less
Kelier Morales
Excelente experiencia, Gustavo fue muy diligente durante todo el proceso, siempre en comunicación y contestando todas mi preguntas. Fue de gran ayuda. Gracias.
Samael Rodriguez
Gustavo was always willing to help and ready to answer any questions he is very knowledgeable and polite I strongly recommend him.
Carlene Jones
Gustavo was very professional, informative and helpful throughout the refinance with our new loan. We have purchased several homes over the years and worked with several different financial companies and this has been, by far, the easiest, quickest and smoothest - ever! I would strongly suggest Gustavo and Rocket Mortgage for your home loan!
Leonel Hernandez
Helpful , knowledgeable and kind
Jose Lozada
Recomendado 100% por su respeto y su actuacion estrema con los que preferimos hacer nuestros negocios en nuestra lengua(espanol). Gracias Gustavo estare siempre agradecido por tus atenciones.
Basty Ramos
Para las personas que, como yo, preferimos las explicaciones en español, les recomiendo ampliamente a Gustavo Serrano. Es una persona muy atenta y amable y hace todas las cosas posibles y en muy buen tiempo. Muchas gracias a Gustavo y a Yolanda, parte de su equipo, por habernos ayudado a refinaciar nuestra casa.
Nick Salvatore
Gustavo made our refinancing experience amazing. We had previously tried to work with multiple different lenders and it was a nightmare. Once we met Gustavo with Rocket Mortgage it was an absolute Blessing! He made the process so easy and we truly felt like he wanted to help where as with other people we tried to work with they could care less. I would recommend Gustavo to anyone looking to get a ...Gustavo made our refinancing experience amazing. We had previously tried to work with multiple different lenders and it was a nightmare. Once we met Gustavo with Rocket Mortgage it was an absolute Blessing! He made the process so easy and we truly felt like he wanted to help where as with other people we tried to work with they could care less. I would recommend Gustavo to anyone looking to get a mortgage or refinance . He was truly amazing!!!Read MoreRead Less
Ana Ortiz
Exelente servicio y professional
muy amables 💯 lo recomiendo