Hass was very helpful to my husband and I throughout the entire process. There were times when we had doubts about refinancing. Hass held our hands (so to speak) and explained in detail and helped us through our doubts up to CLOSING. Even during our CLOSING, we had questions about certain things that the Closer couldn't help us with. We called Hass and left a message to please call us back. Within...Hass was very helpful to my husband and I throughout the entire process. There were times when we had doubts about refinancing. Hass held our hands (so to speak) and explained in detail and helped us through our doubts up to CLOSING. Even during our CLOSING, we had questions about certain things that the Closer couldn't help us with. We called Hass and left a message to please call us back. Within 3 minutes or so, he called us back and again held our hands and ease our minds of doubts we had before signing the last CLOSING document. He was super! Thank you Hass. AV and Arlene!Read MoreRead Less
Yasmine Whiteman
Yasmine Whiteman
511
Very unhelpful. Did not get back to us. Ran our credit Without permission. The only thing he did was run our credit and now I'm getting dozens of calls daily.
Reply from Hass Hammoud:
Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best service I can. I wanted to sincerely apologize for your experience. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best service I can. I wanted to sincerely apologize for your experience. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less
Mark Allen
Mark Allen
551
When I was called, I had no intentions to refinance due to the hassle of getting all of the documents togeather . After speaking with Hass he reassured me that it would be easy and quick and would save me some money. Hass made it a plesant experiance.
Kevin Randall
Kevin Randall
551
We were treated with excellent care by Hass. Our refinance could not have gone smoother. From the initial conversation to the close of Escrow we never felt a bump.
Pam Giannetto
Pam Giannetto
551
Hass was very helpful in getting us the lowest rate available. We were able to do all the paperwork and close within a month of me calling him. I couldn't have asked for better service. I really appreciate all his hard work and dedication.
Jong Lee
Jong Lee
551
it was excellent and easy process to refinance with Hass
Chuck Church
Chuck Church
551
Hass did a great job! He kept me well informed during the entire process. Always quick to respond to any questions. Highly recommend Hass and Rocket Mortgage!
Richard Lena
Richard Lena
551
Loan process was simple thanks to Hass.
Raymond Paris
Raymond Paris
551
Hass was very helpful and professional. When we had a problem he helped me to solve it. I would highly recommend him.
Tim McCormack
Tim McCormack
551
Hass did a great job while working with my wife and I on refinancing our home to a lower interest rate.
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