Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Raymond Bayster
Businesslike and personable at the same time. Clear communicator and very knowledgeable about all loan scenario. Took the time to get to know my needs and how Rocket Mortgage can help.
Kash Mahmud
Heather is professional, courteous, and a pleasure to work with. She called every day to explain the rates, market conditions, and what options were available. She was available on weekends and after hours to ensure that I got the answers I was looking for. Heather, thank you again for all your help and making it happen.
Kevin OGrady
I have worked with Heather over the last 6-7 years on multiple loans for myself, for family members, and for clients. She has at all times been superb in terms of her service and availability, following up on weekends or evenings when needed. The loan process has gotten much more challenging in recent years. As such, having a super-responsive loan officer has become more critical to ...I have worked with Heather over the last 6-7 years on multiple loans for myself, for family members, and for clients. She has at all times been superb in terms of her service and availability, following up on weekends or evenings when needed. The loan process has gotten much more challenging in recent years. As such, having a super-responsive loan officer has become more critical to successfully navigating the process.Read MoreRead Less
Brian Wilkinson
Heather goes above and beyond to get things done
Carmen Carpenter
This is my 3rd experience with Heather and she is great to work with. Very professional!
Ashish Seth
Heather was excellent to work with. Very prompt in her responses and always there to help and move things forward.
Jo Luesse
Was very effective in getting us a good loan and getting it closed.
.
Jane Markell
Heather is a pro and what i love about her is that she's a woman of her word. She went to bat for me to get me a great rate, there was a small mix up prior to close and she got me everything i wanted. This is my second ReFi with Heather, thumbs up all the way. jane
Flora Ling
Heather is great, excellent service.
Jim Webster
Always immediately available or someone else to back her up. Always also helpful and watched our backs.