Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Hubert Chen
Heather is very helpful and responsive. She also gives clear and easy to go follow directions. Everything went really smooth when working with her. Great experience.
Stuart Gauld
excellent and timely responses and service
Keki Burjorjee
Heather did a great job handling our loan application. Professional, prompt, and personable
Chris Harrison
Heather was great! She was professional, attentive, and patient through the entire process. In addition she provided great options that fit the needs for my family and budget!
Stevan Milunovic
Pleasure working with Heather
Rebecca Caldwell
Heather's handling of our loan was exceptional. She was timely in her response to any questions we had and in her requests for information from us. All of this was greatly appreciated and made the whole process close to effortless on our part. Thanks, Heather.
Sted Howard
I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt
none to credit cards and I like to look folks in the eye when I do significant business. You can imagine my reluctance to write and rewrite mortgages on line and by phone. That is, until Heather Santos ...I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt
none to credit cards and I like to look folks in the eye when I do significant business. You can imagine my reluctance to write and rewrite mortgages on line and by phone. That is, until Heather Santos responded to an interest rate inquiry. Very quickly she gained my confidence with her firndly approach and her clear, and clearly comprehensive, grasp of the business at hand. From start to finish, she was the chief go-to person. No matter who else handled any specific part of the exercise,
Heather was the reassuring voice that kept me believing that this was the thing to do and that she had it all in hand. The next time there is a significant rate drop, I'll probably call her first.
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Donald Vorous
Heather was extremely helpful and professional in obtaining the loan we wanted. She and her team kept us informed all the way.
Nithya Manickam
Heather is so awesome to work with :). I had an overall pleasant experience
Alice Hayes
Heather helps us to close 2 loans; refinance and a HELOC. She is both professional great in customer service. We closed our loans on time schedule. Heather responded to our questions quickly.