Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Christopher Brownlee
Heather is terrific! She's been our banker for 6+ years and helped on numerous projects. She's knowledgeable, client-focused and highly energetic. I unreservedly recommend Heather.
Kayt Smith
Heather is always on top of things!
she's knowledgeable, friendly and helpful.
And probably more importantly she follows through as she says she will.
Steve Sprague
Very friendly and professional service. She was always knowledgeable, helpful, patient with me, and easy to get hold of.
Charleen Dowdell
Heather made refinancing a breeze. She virtually held my hand through the entire process. She wasn't condescending at all, she simply anticipated everything that would be asked of me and had me prepared to walk through the process. I can't think of anything that she could have done to make it easier or more seamless. The process was quick and simple and Heather made it that way with her constant ...Heather made refinancing a breeze. She virtually held my hand through the entire process. She wasn't condescending at all, she simply anticipated everything that would be asked of me and had me prepared to walk through the process. I can't think of anything that she could have done to make it easier or more seamless. The process was quick and simple and Heather made it that way with her constant communication.Read MoreRead Less
David Peck
I would have answered this a long time ago but I'm terrible about checking my email. Heather is the best she helped me every step of the way
Nancy Procunier
Heather is my go to gal for loans! She is quick to respond and so easy to work with. So happy to give her all my business.
Jeff Kann
As a small business owner obtaining financing can be a challenge as our personal and business financial information is intertwined. This can be an obstacle for ordinary mortgage bankers. Heather is the exception. Her thoroughness, knowledge and ability to present our information to the underwriters enabled us to have a great experience. I recommend Heather for your mortgage needs without ...As a small business owner obtaining financing can be a challenge as our personal and business financial information is intertwined. This can be an obstacle for ordinary mortgage bankers. Heather is the exception. Her thoroughness, knowledge and ability to present our information to the underwriters enabled us to have a great experience. I recommend Heather for your mortgage needs without hesitation.Read MoreRead Less
Amy Hames
Heather has been our go to person for all things mortgage - she is super responsive and gets things done in a timely manner. Rocket Mortgage, and Heather are fantastic.
Amy Nash Hames
Mike Dean
I have worked with Heather a few times and every experience has been outstanding. Getting a loan is not always easy. Heather is extremely responsive and has made each experience exceptional. Always going above and beyond what I expected. If you are getting a loan from Rocket Mortgage request Heather!
Peter Godfrey
Heather is professional and efficient making the loan process as simple as possible. She is very responsive and takes responsibility to shepherd you through the whole process. I have had the benefit of working with her for 3 loans and will use her again!