Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

John O'Hara
Heather has been there for me through 2 refi's and one full mortgage application. She's always been thorough, pleasant and well-versed in every aspect of the relationship. It's truly a pleasure, and always seems like a "breeze" to deal with her.
Eliane Endersby
I have dealt with Heather now for about 3 times and she has been amazing. Each time has been very prompt about returning calls, following it up, and making the whole process feel effortless. I was a bit skeptical about getting all my finances online without seeing someone face to face, but Heather really put me an easy and I have recommended her to friends and equal reported results. Thanks ...I have dealt with Heather now for about 3 times and she has been amazing. Each time has been very prompt about returning calls, following it up, and making the whole process feel effortless. I was a bit skeptical about getting all my finances online without seeing someone face to face, but Heather really put me an easy and I have recommended her to friends and equal reported results. Thanks Heather!!!

~Eliane.Read MoreRead Less
Jim DuBoyce
THeather is a real professional. She guided us through the application process and answered all of our questions. This was the second time we worked with Heather and will work with her in the future.
Benson Huang
Heather is very effective and responsive helping me close the loan in a timely manner. She is the best!
Arlene Tom
Heather and her team were always incredibly responsive and constantly following up with me to ensure I was completing my tasks on time. Having a total electronic process was a little new but she made the process very efficient.
June Lovelace
This is now the second time that I have refinanced my loans with the Rocket Mortgage Team. I was so happy to see that Heather was still with the organization offering her wonderful drive and commitment to serving her customers both prior to and following the actions necessary to move things along at a very satisfying rate.
Mari Mal
She was very good in communicating and answering all the questions I had. I will recommend her to my friends.
Vincent Santmyer
She always answered my questions and returned my calls quickly. She was a pleasure to work with and very professional. You have a great employee so take care of her.
Nathan Bolden
Heather was always available via e-mail or phone. She was thorough and explained things very well. Made the refinance experience easy. Would definitely use her again.
Caitlin Flavin
Heather was professional and very on top of things. We had such a great and smooth experience!