Hebah Faraj

Detroit, MI

NMLS 1367652

Triple Crown Banker

Hebah's Reviews

Makeo Reid
He was great patient and explained to us the we didn't understand
Zack McGregor
Very easy to work with! Always responded fast and very helpful!
Brian Barnett
Hebah was wonderful to work with and probably the primary reason we went with Rocket Mortgage. I had been shopping around online and decided to use the chat function of thier website where I engaged with Hebah. She easily spent 45 minutes with me on that first day going over our options and everything the process would entail, and one month to the day later we closed on our home refinance! ...Hebah was wonderful to work with and probably the primary reason we went with Rocket Mortgage. I had been shopping around online and decided to use the chat function of thier website where I engaged with Hebah. She easily spent 45 minutes with me on that first day going over our options and everything the process would entail, and one month to the day later we closed on our home refinance! Very grateful for her friendly, honest, and helpful nature.Read MoreRead Less
Susanne Chase
I inquired online and within minutes Hebah responded. I explained my horrific experience with 2 other institutions, and she was the most professional and helpful of any financial institution that I have worked with in my over 40 years of banking.
She was incredibly knowledgeable and forthcoming with regards to what I could expect and provided timeline of events, what would be required and was ...I inquired online and within minutes Hebah responded. I explained my horrific experience with 2 other institutions, and she was the most professional and helpful of any financial institution that I have worked with in my over 40 years of banking.
She was incredibly knowledgeable and forthcoming with regards to what I could expect and provided timeline of events, what would be required and was readily available for clarification.Read MoreRead Less
Eric Sletten
Great experience. She was helpful throughout the process.
John Goodwin
excellent guide through the process and helpful through all of the steps.
Jessica Beeghly
Hebah was very professional and I was impressed with how smooth the entire process was.
Tessa Garvin
I recently closed on a refi through Rocket Mortgage and Hebah worked with me throughout the entire process. She set proper expectations from the beginning and she did not disappoint. She is thorough and explained everything that needs to be done throughout the process that was easy to understand. Anytime I had a question or just wanting an update on the progress, she is very responsive. I never ...I recently closed on a refi through Rocket Mortgage and Hebah worked with me throughout the entire process. She set proper expectations from the beginning and she did not disappoint. She is thorough and explained everything that needs to be done throughout the process that was easy to understand. Anytime I had a question or just wanting an update on the progress, she is very responsive. I never felt like I was just another loan number working with her as she gave me personal attention that was friendly and courteous. I will definitely and look forward to working with her in any future mortgage/refi transaction I may need.Read MoreRead Less
Elaine Urrutia
very personable and knowledgable
Robert Carter
Hebah was so helpful and understanding throughout the whole process of my refinance. Very efficient and fast. The whole process took about a month and would have gone faster if they had been able to obtain information from outsides sources who were slow. A show out to Tori Terry, Cleopatra Lamb, Mike Cook, Tyler Johnson, Angela Salazar and Nika Saunders who answered questions on the message board ...Hebah was so helpful and understanding throughout the whole process of my refinance. Very efficient and fast. The whole process took about a month and would have gone faster if they had been able to obtain information from outsides sources who were slow. A show out to Tori Terry, Cleopatra Lamb, Mike Cook, Tyler Johnson, Angela Salazar and Nika Saunders who answered questions on the message board and assisted Hebah. Great team! Much appreciated! Robert A. CarterRead MoreRead Less