Jack Backhaus

Phoenix, AZ

NMLS 2167187

Senior Banker

Jack's Reviews

Joyce Rodr
Jack was my Loan Manager for refinancing my home. He was the first person I spoke with and because of his patient and how he was their for me from start to finish was more than I could ask for. I would highly recommend Jack to my friends and family for all their mortgage needs.
Ernesto Rivera
Jack was my Loan Manager for my home refinancing, although it was randomly selected when I applied online he made the experience personal going above and beyond what I was expecting. He came up with creative solution and was able to work through regardless the day of the week.
I strongly recommend him for his professionalism and personalized treatment.
Nate Vezina
Jack went above and beyond when it came to handling our mortgage and refinance. He not only talked us through our options, he came up with additional solutions that we hadn’t thought of before. Jack would return or answer any phone call, and was in contact with us from initial inquiries all the way through closing. We would highly recommend Jack for any mortgage questions anyone would have!
Sherri LaFaye
Working with Jack to refinance our home exceeded all my expectations. Jack was the first person that I spoke with after inquiring online about options. He was informative and patient as I investigated other options. His kind persistance and helpful attitude won me over. He is extremely knowledeable and when he didn't have the answer, he connected me with someone else to assist. He was helpful ...Working with Jack to refinance our home exceeded all my expectations. Jack was the first person that I spoke with after inquiring online about options. He was informative and patient as I investigated other options. His kind persistance and helpful attitude won me over. He is extremely knowledeable and when he didn't have the answer, he connected me with someone else to assist. He was helpful through every aspect of the process! Thanks Jack, you are a blessing!!Read MoreRead Less
Mindy Mclaughlin
Jack was great to work with while we refinanced our home. He explained everything and was very knowledgeable. He made the process easy. He kept us updated throughout the process and answered all of our questions. I would definitely recommend him!
Shela Barnett
Jack is a wonderful person to work with. He was very knowledgeable about helping us with our refinance process. If I know anyone that needs any loans or refinance I will recommend
Jack at Rocket Mortgage
Glen Hogan Sr.
Jack made the entire process go smoothly for the refinance of our home. We appreciate his good communication and advice that he gave us while we were dealing with some personal issues. While very professional, he also seemed like a friend. Any prospect of Rocket Mortgage that would be fortunate enough to work with Jack will find him to be, in my experience, the best we have ever had in this ...Jack made the entire process go smoothly for the refinance of our home. We appreciate his good communication and advice that he gave us while we were dealing with some personal issues. While very professional, he also seemed like a friend. Any prospect of Rocket Mortgage that would be fortunate enough to work with Jack will find him to be, in my experience, the best we have ever had in this some times difficult process. Six stars from us.Read MoreRead Less
Christopher Nelson
Jack has made the refinance of our mortgage as smooth as could possible be expected. We have had excellent communication with him throughout the process. He and his team were even able to help us get a very slow and very poor communicating contractor to complete their contract with us after a year of us trying by ourselves. He has earned the 5 star rating that I have given to him
Zackary Reynolds
Jack was very quick to get the process going and was always there with any questions we had. Anytime something was needed during the process Jack reached out to keep things moving as quick as possible, even got us closed sooner than was anticipated. I wouldn’t recommend anyone other than him.
Dillon O'Donohue
Jack was a pleasure to work with. He was always patient and explanative when responding to my questions. He was also very good about checking in with my wife and I through out the Refinancing process. I would highly recommend working with Jack!