Jacob is very professional and personable. He took time to listen to my reasons for wanting the loan. He reviewed my information and explained what he could do to help me. He then made his recommendation against the loan at this time. He explained why he made this recommendation but left the final decision up to me. He is very honest and has my best interests in mind. He is not trying to just ...Jacob is very professional and personable. He took time to listen to my reasons for wanting the loan. He reviewed my information and explained what he could do to help me. He then made his recommendation against the loan at this time. He explained why he made this recommendation but left the final decision up to me. He is very honest and has my best interests in mind. He is not trying to just make money but to actually help customers. I would recommend him for anyone who needs a loan and I feel I was so lucky he answered my call.Read MoreRead Less
Lauren Vaughn
Lauren Vaughn
551
Jacob did a great job explaining the options and the process to expect. He answered all of our question and the entire process proceeded in a orderly and quick fashion. We would recommend Jacob to any prospective mortgage customers.
Andrea Hummel Gorman
Andrea Hummel Gorman
551
He made sure that the loan was based around our needs. Always made sure everything was reviewed and always made sure he called us back asap when we left messages. Very easy to work with very professional! He is a very dedicated employee.
Amanda Whiting
Amanda Whiting
551
Great customer service. Very knowledgeable.
Lois Howard
Lois Howard
551
Jacob was efficient and. Patient in walking me through an effortless refinancing He's such a gem
Joey Zebrowski
Joey Zebrowski
551
Super easy to speak with regarding all loan matters
Marek Kovac
Marek Kovac
551
Jacob was great throughout the whole process, very attentive, smooth process from start to finish.
James Mashburn
James Mashburn
551
Jacob is awesome, professional and did an excellent job of steering us through two refi's of our home. He talked us through the options and helped us to determine the best direction for each transaction. Jacob was always available for questions and quick updates through the closings and beyond. If we refi'd again we would def. ask Jacob for assistance. We would and have recommended him to ...Jacob is awesome, professional and did an excellent job of steering us through two refi's of our home. He talked us through the options and helped us to determine the best direction for each transaction. Jacob was always available for questions and quick updates through the closings and beyond. If we refi'd again we would def. ask Jacob for assistance. We would and have recommended him to family members and friends. We appreciate Jacob very much!Read MoreRead Less
Becky Gover
Becky Gover
551
Jacob made the process painless.
Scott Aston
Scott Aston
551
Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. ...Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. I would definitely be happy to work with Jacob again in the future.Read MoreRead Less
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