Jacob Adelman

Detroit, MI

NMLS 1127039

Triple Crown Banker

Jacob's Reviews

Amber Keathley
Very professional but also had a personal connection. The refinance process Jacob explained to me was easy to follow, yet he used the financial terminology and make sure to explain what was in my best interest as a bill payer. He even predicted how my previous mortgage company would respond to my same requests (as I was comparison shopping) and he was spot on. With Rocket Mortgage, I was able ...Very professional but also had a personal connection. The refinance process Jacob explained to me was easy to follow, yet he used the financial terminology and make sure to explain what was in my best interest as a bill payer. He even predicted how my previous mortgage company would respond to my same requests (as I was comparison shopping) and he was spot on. With Rocket Mortgage, I was able to talk with Jacob each time and not find myself on hold with a computer generated response each time. Jacob was fantastic!Read MoreRead Less
Cynthia Lin
Wonderful. I t was a really good experience
Mike Edwards
Jacob provided us with a thorough, comprehensive and accurate explanation of the closing process and our numbers. He responded quickly to our questions and did a great job following up internally when needed. The process was mostly automated and painless, much different from our previous experiences.
Stefani Harding
He was so helpful and knowledgeable. What an asset to your team, he made the whole process easy and and was so upfront and honest with us. I never felt like he was trying to get anything over on us or out of us, I felt like he was trying to help us and give us the best he possibly could. He was so professional and always made the time we needed to answer any questions we had and thoroughly explain...He was so helpful and knowledgeable. What an asset to your team, he made the whole process easy and and was so upfront and honest with us. I never felt like he was trying to get anything over on us or out of us, I felt like he was trying to help us and give us the best he possibly could. He was so professional and always made the time we needed to answer any questions we had and thoroughly explain things so we were not caught blindsided. He was a pleasure to work with, I would definitely recommend him. Read MoreRead Less
Rickie McDonald
Jacob got this loan finished in 5 days. Quite a feat. He answered all my questions in a timely manner and was very professional. I plan on referring customers directly to Jacob.
Grace Castillo
We were kind of uneasy to do business on the phone, but Jacob made it so easy and stress free for us. He was very patient with us and explained every process thoroughly and made sure we understood. He welcomed all our questions and phone calls with pleasure. I have already recommended Jacob to some family members.
Barry Waterman
I would not have gone through with this if not for Jacob Adelman. His knowledge of the products helped me to find just what I was looking for. He was very patient with me, and had answers for every question. He was that rarest of rare things: a helpful person. This process is still an unbelievable pain, so I am not a fan of the PROCESS of dealing with, banks, mortgage companies, credit bureaus, ...I would not have gone through with this if not for Jacob Adelman. His knowledge of the products helped me to find just what I was looking for. He was very patient with me, and had answers for every question. He was that rarest of rare things: a helpful person. This process is still an unbelievable pain, so I am not a fan of the PROCESS of dealing with, banks, mortgage companies, credit bureaus, title companies etc etc etc etc. But Jacob gets the highest rating - higher if that were possible. So Thank You Jacob, but a pox on the mortgage industry.Read MoreRead Less
Robert Dunn
I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start ...I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start praise me for my service and assured me that I was qualified for a low interest VA loan with my good credit. Once I had the final decree of divorce in my hand I contacted Jacob on a Friday to let him know the numbers that the court had laid down. The next day on a Saturday we were on the phone and starting the process of my refinance loan, and two months later, my home was officially my home again, with a mortgage payment that fit my budget. I'm forever grateful Fort Jacob and his teams help, and believing in me financially.Read MoreRead Less
Rickey Forte
I ENJOYED WORKING WITH HIM EVERYTHING WENT JUST LIKE HE SAID IT WOULD
Mandi Toumbs
Jacob turned a very negative experience with a different agent into a very productive, positive one. He really knows what he's talking about. He's professional, informed, and is always available to answer questions. He explains things very well. I highly recommend him.