Jacob Boljesic

Detroit, MI

NMLS 1650606

President's Club Banker

Jacob's Reviews

Kelly Fabrício
Jacob was great to work with . Very professional , always return your call, on top of his work.
Stephen Wiggins
Very easy to work with and made everything so easy to do. I highly recommend Jacob for anybody looking to buy refinance or do a home equity loan.
Craig Montgomery
Very clear and competent when it came to explain what I needed to do on my end. Also very accommodating with my hectic schedule and understanding when I needed to reschedule our conversations.
Shelly Donna
Jacob was excellent. He always return calls in a timely manner when he was unable to answer the phone. He was very kind and considerate,
Gary AnselmoMarnach
Jacob was really easy to work with. He laid out every step of the process in a professional, easy-going way that made it very easy to understand.
Jason Stroup
I was very impressed! Thank you for staying on top of things!
Marie Marden
When I was trying to refinance my home I got a call from him saying the only way I refinance was if my Discover card was paid off and added to the refi. If not, my debt to income would be to high for the loan. I told him I definitely wanted to do that. The ENTIRE time the loan was being worked that’s what I was told. When I got my closing docs for review I noticed the discover card payoff was...When I was trying to refinance my home I got a call from him saying the only way I refinance was if my Discover card was paid off and added to the refi. If not, my debt to income would be to high for the loan. I told him I definitely wanted to do that. The ENTIRE time the loan was being worked that’s what I was told. When I got my closing docs for review I noticed the discover card payoff was not mentioned so I called about it because I wanted it to paid off. I was assured that the card was being paid off and once again that was the only way the refi would be able to take place. I signed the loan docs since I was assured they were correct. The next few weeks I kept waiting... waiting... waiting for my card to have a zero balance. That never happened. I called and got someone else who told me I would have needed a completely different type of loan for a pay out like that to happen, and there was nothing that could be done to fix it since I signed the closing docs. I Would never have signed the docs had I not been lied to and told the closing docs were correct when I specifically called to ask about it. I really want to get my refi corrected and the card paid off like I was told but have had no help at all... just a flat out refusal. I am very upset about this loanRead MoreRead Less
Jacob Boljesic
Reply from Jacob Boljesic:

Dear Marie,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...
Dear Marie,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.
Read MoreRead Less

Kathryn McCormick
Jacob called me just this week and already he has helped me to get the best loan possible, a loan that will greatly raise the quality of life for me. He walked me through the documents online every step of the way with such patience. You know he is interested in your well being going beyond just selling a mortgage. His very welcomed phone calls kept me informed of the status of my loan ...Jacob called me just this week and already he has helped me to get the best loan possible, a loan that will greatly raise the quality of life for me. He walked me through the documents online every step of the way with such patience. You know he is interested in your well being going beyond just selling a mortgage. His very welcomed phone calls kept me informed of the status of my loan throughout the process. I know he will always continue to be there as a consultant when I need questions answered. Jacob is well-informed, honest, attentive, and a man of integrity who uses his expert skills to put the client in the very best mortgage plan possible. There isn't a star number high enough to rate Jacob's work.Read MoreRead Less
Renee Olges
Jacog Boljesic is the very best one in the whole Rocket Mortgage Dept. to work day and night helping thru the process of getting a loan. He is very patient, always there when you need him and just a pleasure to have him working with you. Very knowledgeable and a complete professional. I personally would not have worked with anyone else and highly recommend him. He gave me 125 % maybe even more and...Jacog Boljesic is the very best one in the whole Rocket Mortgage Dept. to work day and night helping thru the process of getting a loan. He is very patient, always there when you need him and just a pleasure to have him working with you. Very knowledgeable and a complete professional. I personally would not have worked with anyone else and highly recommend him. He gave me 125 % maybe even more and advise anyone to contact him. Just made everything stress free for me. Thank You so much Mr. Boljesic.Read MoreRead Less