Jacob Boljesic

Detroit, MI

NMLS 1650606

President's Club Banker

Jacob's Reviews

Marie Marden
When I was trying to refinance my home I got a call from him saying the only way I refinance was if my Discover card was paid off and added to the refi. If not, my debt to income would be to high for the loan. I told him I definitely wanted to do that. The ENTIRE time the loan was being worked that’s what I was told. When I got my closing docs for review I noticed the discover card payoff was...When I was trying to refinance my home I got a call from him saying the only way I refinance was if my Discover card was paid off and added to the refi. If not, my debt to income would be to high for the loan. I told him I definitely wanted to do that. The ENTIRE time the loan was being worked that’s what I was told. When I got my closing docs for review I noticed the discover card payoff was not mentioned so I called about it because I wanted it to paid off. I was assured that the card was being paid off and once again that was the only way the refi would be able to take place. I signed the loan docs since I was assured they were correct. The next few weeks I kept waiting... waiting... waiting for my card to have a zero balance. That never happened. I called and got someone else who told me I would have needed a completely different type of loan for a pay out like that to happen, and there was nothing that could be done to fix it since I signed the closing docs. I Would never have signed the docs had I not been lied to and told the closing docs were correct when I specifically called to ask about it. I really want to get my refi corrected and the card paid off like I was told but have had no help at all... just a flat out refusal. I am very upset about this loanRead MoreRead Less
Jacob Boljesic
Reply from Jacob Boljesic:

Dear Marie,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Marie,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Jennifer Jackson
My experience with Jacob was stellar from start to finish. He was extremely professional and easygoing without being pushy or aggressive.
He offered me different options to choose from and took the time to explain the pros and cons of each option, letting me make the final choice, without being steered.
Vince Garcia
Jacob was extremely helpful and very down to earth. When I reached out to him about my refinancing situation, he listened carefully and quickly understood what I needed. His friendly manner made it easy to talk about my concerns. Jacob didn’t just give me quick answers; he took the time to explain everything in detail, which really helped me feel more comfortable with the decisions I needed to ...Jacob was extremely helpful and very down to earth. When I reached out to him about my refinancing situation, he listened carefully and quickly understood what I needed. His friendly manner made it easy to talk about my concerns. Jacob didn’t just give me quick answers; he took the time to explain everything in detail, which really helped me feel more comfortable with the decisions I needed to make. I appreciated his honesty and straightforward approach. Thanks to his guidance, I was able to find a great solution for my refinancing needs. I felt supported throughout the process, and I know I can rely on him again in the future. I will definitely be calling Jacob when I need assistance with any refinancing needs again. He made a complex situation feel simple and manageable.Read MoreRead Less
Krystal Wright
Jacob was helpful, informative and helped me look at multiple scenarios. He was quick to act and followed up in a timely manner. Highly recommend!
Lauren Crout
Jacob was great! We were in a position we didn’t know which direction to take loan wise and Jacob didn’t hesitate in giving us his knowledge to help us make the best decision for our family. He was very patient and informative with everything and any issues we came across he helped us through it.
Frankie Clevenger
Jacob is helpful, very professional, knowledgeable , and communicates very well.
We were lucky to have him, help us consolidate debt and do some home renovations . Thank you
George Edwards
When you are the best at what you do, it is hard to improve. Mr. Boljesic was johnny on the spot in all of my endevors. If you had 10 more like him you wouls excell alone in this field...10 stars
Kris Sloan
Jacob was wonderful to work with, there was a little problem and he worked through it and got me the loan to consolidate by debt with my equity. Very easy to work with and communication is wonderful.
Sarah Stone
My loan was far from easy to accomplish but Jacob did it. It took a lot of hard work and communication on his part. Very professional and courteous. Will definitely be reccomending him! I am internally grateful that he was able to consolidate my debt using the equity from my home 🏡 🙌
Susan
Jacob was really concerned with helping things go smoothly for us and took care of some minor bumps in the road. He was great to work with and made this second mortgage the easiest process possible. Thanks Jacob!
Angela B
Jacob was great to work with he kept me abreast of any changes and let me know next steps. This was the easiest loan process I had ever went through!