Jacob Brickert

Phoenix, AZ

NMLS 1408751

Triple Crown Banker

Jacob's Reviews

Clark R. Spink
Absolutely amazing customer service. Jacob was patient, instantly responsive, transparent and informative. He wore trust and empathy on his sleeve. Can't recommend this man or his company more.
Paul Self
Jacob was outstanding in handling are refinance. He made sure we understood and went out of his way to explain in phone calls, and email. We were very skeptical about giving so much information, but he assured us with his confidence and professional expertise. Jacob and his team were worked hard for us and went way out of there way for us. We recommend Jacob Bricket @ Rocket Mortgage for anybody ...Jacob was outstanding in handling are refinance. He made sure we understood and went out of his way to explain in phone calls, and email. We were very skeptical about giving so much information, but he assured us with his confidence and professional expertise. Jacob and his team were worked hard for us and went way out of there way for us. We recommend Jacob Bricket @ Rocket Mortgage for anybody that needs to refinance or buy a home. I can't thank you enough Jacob. Thanks for being on our side. Read MoreRead Less
Alice Jaehne
Jacob is a good man and really knows his work and is good at it. He is absolutely great at his job and I will recommend him to anyone. He's honest has intergrity and in my opinion is a man of trust. He walked me through the whole process of getting a fixed mortagage for us And now I can stop worrying and enjoy the rest of my life. He spent a few hours on the phone with me walking me through the ...Jacob is a good man and really knows his work and is good at it. He is absolutely great at his job and I will recommend him to anyone. He's honest has intergrity and in my opinion is a man of trust. He walked me through the whole process of getting a fixed mortagage for us And now I can stop worrying and enjoy the rest of my life. He spent a few hours on the phone with me walking me through the process and explaining it all and was just so kind. He is the best and I will definitely be recommending him to any family or friends. Thank you Jacob. I so appreciate all you did for us.

Sincerely,

Dean and Alice Jaehne Read MoreRead Less
Sara Maynard
Literally the easiest process ever. Loved the fact that we could text when needed even. I was never rushed, everything was explained thoroughly and Jake was amiable at all times.
He made sure that he called or worked on my time schedule- made calls during lunch or after hours and every deadline or date given was spot on. Would definitely recommend Jake and Rocket Mortgage to others.
Linda Frye
Jacob was both professional and friendly. The process was comfortable and without problems because of Jacob. He was always available and showed appreciation of our time. He was an outstanding Rocket Mortgage agent and a credit to the company.
Daniel Sampson
Jacob was awesome this is the third time I have financed a home and by far the easiest. I don't feel like I did anything. Jacob and Loans took care of it all for me. Thank you so much.
Jimmy Blankenship
Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of this guy. Can not recommend him enough.

As others have said, his estimates on costs/payoffs were conservative all throughout the process, and he explained this up front. He paints a "worst-case ...Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of this guy. Can not recommend him enough.

As others have said, his estimates on costs/payoffs were conservative all throughout the process, and he explained this up front. He paints a "worst-case scenario", which leaves you pleasantly surprised at closing. Other lenders I dealt with tried to sell me numbers they couldn't back up, making the loan look great up front, but the numbers kept going up throughout the process. Jake was upfront and completely honest throughout. In a business where it seems everyone is trying to rip you off, Jake stands head and shoulders above the rest. As trustworthy a guy as you could ask for.

Thanks again, Jake!! I hope we get to work together again one of these days!Read MoreRead Less
Mihretab Neway
Jake was professional and very helpful in my dealings with him. I was looking for refinancing my home loan. He jump started the process with me and made the big hurdle a simpler one. He listened and guided me in the direction i wanted to go. I was doubtful at the start of the process while approaching Rocket Mortgage but soon after I got connected with Jake, He gave me the confidence to go forward...Jake was professional and very helpful in my dealings with him. I was looking for refinancing my home loan. He jump started the process with me and made the big hurdle a simpler one. He listened and guided me in the direction i wanted to go. I was doubtful at the start of the process while approaching Rocket Mortgage but soon after I got connected with Jake, He gave me the confidence to go forward and Rocket Mortgage team actually executed my loan efficiently. I am glad i started the loan with Jake. Jake was committed and do follow up with you and leave you with good hands as you progress with the loan. Read MoreRead Less
Kay Wortman
Jacob guided us through the process, giving us a true timeline which was very efficient!
John Downing
Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we ...Jake was committed and personable from day 1. I had, in fact, chatted with someone from another company who never called back, and that made my decision a simple one. Jake was always accessible and explained things more than once without impatience. All in all, Rocket Mortgage was a smooth process...more than not facilitated by our initial reaction to Jake, the first representative to whom we spoke.Read MoreRead Less
Sean Malone
We'd like to take this time to recommend Jake to anyone who is interested in the refinance process. I had initially gone onto the Rocket Mortgage "Rocket Loan" site and got stuck trying to find my bank in their database. When I called in, the initial Customer Service Rep recommend that I talk to someone in the Refinance Team. I'm so happy that we we were hooked up with Jake.
He was very ...We'd like to take this time to recommend Jake to anyone who is interested in the refinance process. I had initially gone onto the Rocket Mortgage "Rocket Loan" site and got stuck trying to find my bank in their database. When I called in, the initial Customer Service Rep recommend that I talk to someone in the Refinance Team. I'm so happy that we we were hooked up with Jake.
He was very thorough in his explanation of how the process works, what our options were and how we could move forward. All of his estimates and calculations were conservative by design, so we were pleasantly surprised by the final numbers. We tried working with our local bank first and it just didn't happen for us. We are very satisfied with care that Jake took in facilitating this loan for our family.Read MoreRead Less