We could not believe how easy and comfortable we were with Jakes service. He was always available to help with anything we didn't understand including walking us though the on line procedures he was so patient with us old timers. Thank you Jake you deserve a raise.
Jeff Simonds
Jeff Simonds
551
I refied my home in November and I have had a loan with Rocket Mortgage for 9 yrs. but dealing with Jacob Kroll was a true pleasure he explained everything and it was perfect just like he said it would be, Jacob Kroll is a great asset to Rocket Mortgage and I will do more business with them if I can deal with Jacob. Thank you Jeffery L. Simonds
Troy Knapp
Troy Knapp
551
Jacob made the process quick, accurate, efficient, and painless. Thank you!
Jennifer Ball
Jennifer Ball
551
Jacob was very patient and helpful answering all my questions and emails about the process.
Patti Conn
Patti Conn
551
Jacob did a good job. Rocket Mortgage did a terrible job Took Sept 16 payment when that loan was closed. Caused us numerous overcharge fees. Told money would be back 3-5 but still not back
Arlin Purdie
Arlin Purdie
551
Excellent experience working with Jacob!
Ann Prentiss-Jent
Ann Prentiss-Jent
551
Jacob was friendly, professional & efficient. I got everything I wanted & needed from my refi that he helped me with. I am very happy with the outcome and would recommend Rocket Mortgage & Jacob to anyone!!!!
Carla Asper
Carla Asper
551
He was very helpful with everything and responded promptly to questions.
John Asper
John Asper
551
Great job. Quick to answer questions.
Sue Kase
Sue Kase
551
very friendly and great service
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