Jacob Zarzour

Cleveland, OH

NMLS 1408854

Triple Crown Banker

Jacob's Reviews

Micki Temples
Jacob was awesome to work with. Great follow up and did what he said he would. He even helped us with some other issues we were having with different department. Highly recommend.
Suzanne Devera
Jacob was helpful from the moment he answered our phone call. He was professional and knowledgeable as well as friendly. He answered all our questions about refinancing our home mortgage and guided us each step of the way. He followed up with us throughout the process to see if we had any questions or issues. He followed up with us after closing to be sure we were happy with the results. Highly ...Jacob was helpful from the moment he answered our phone call. He was professional and knowledgeable as well as friendly. He answered all our questions about refinancing our home mortgage and guided us each step of the way. He followed up with us throughout the process to see if we had any questions or issues. He followed up with us after closing to be sure we were happy with the results. Highly recommend Jacob and Rocket Mortgage.Read MoreRead Less
Lori Thomas
Jacob was very helpful. Any questions I asked he knew the answers. Very pleased to work with him on my loan application.
Mochiko Shimoida
Jacob was great since the beginning, great job following up with my concerns. He was very helpfull and professional
Jeff Barnes
My experience with Rocket Mortgage, from start to finish, was outstanding. The most amazing part of that, however, was Jacob's personal attention. He was recommend by a friend and I cannot say enough positive things about him. FANTASTIC!
Brian Dale Alderman
Helpful,complete his work, checks up on issues, explains everything in terms understandable,
Janice Anderson
I don’t usually do a review, but I saw something about “rates lowest in years “ so I called and talked with Jacob . We had done a refi into a conventional loan not even a year yet and he took some info ,asked a few questions and said he would be in touch . A couple days later he called back and said he could refi with a rate lower than what I have and save me approximately $150 a month . All was ...I don’t usually do a review, but I saw something about “rates lowest in years “ so I called and talked with Jacob . We had done a refi into a conventional loan not even a year yet and he took some info ,asked a few questions and said he would be in touch . A couple days later he called back and said he could refi with a rate lower than what I have and save me approximately $150 a month . All was done electronically and I’m not technologically adept so to say he made it easy is an understatement. All went well even the closing was done at home at our convenience. Thanks so much for your help , Jacob .Read MoreRead Less
Christine Drinkwine
I would definitely recommend Jacob to my family and friends. Jacob was knowledgeable,
Eric Rhodes
Jacob was awesome to work with. He contacted us as they promised they would and found a solution to lower my mortgage interest rate. The process was super fast, and Jacob led us all the way through it. His after care support was awesome when I had followup questions. Working with Jacob was a pleasure.
Betsy Bennett Stacey
Jacob was wonderful. He worked really hard and always got back to us quickly.