Jacob Zarzour

Cleveland, OH

NMLS 1408854

Triple Crown Banker

Jacob's Reviews

Robin Osborne
Jacob was very helpful throughout the entire process. He spoke with me like he was a personal friend. He anticipated my questions before I asked them. He knew exactly where I was in the process and guided me the whole way. I am very pleased with the whole process.
Frank Yuen
Thank-you and the many helping hands in making my loan easy and quickly approved!!
Shashunga Clayton
Jacob was always professional and responsive. Even if he was out of the office, he had other representatives call and respond to my questions. He was very helpful throughout the process.
Debra Eshelbrenner-Isaac
Enjoyed working with Jacob and quick and loans, it was a very easy and everyone was nice.
Tina Hopper
jacob was great to work with i never asked a question in which he didnt take the time to get me and answer.He always returned calls and never rushed you with any questions you had. A great help and efficent about everything could not of been easier.
Barbara del Rio
Jacob Zarzour was professional and very experienced refinance specialist. He walked with us through every step and returned our phone calls promptly! We really enjoyed working with Jacob and thought the Rocket Mortgage experience to be top notch! We will definitely refer our friends and family to Jacob at Rocket Mortgage!
Tommy Grimes
Jacob was extremely professional, courteous and attentive to our needs. I would highly recommend working with him on your Financing needs. Top quality service all around.
Vickie Heflin
My experience with Jacob Zarzour was a very positive one. This was my first refinance and he walked me through the process quickly and efficiently and was extremely helpful. I wasn't sure if I'd be able to refinance and after he looked at all the information, was very positive towards a substantial savings for me to refinance. He always returned calls when I left a voicemail with a question. ...My experience with Jacob Zarzour was a very positive one. This was my first refinance and he walked me through the process quickly and efficiently and was extremely helpful. I wasn't sure if I'd be able to refinance and after he looked at all the information, was very positive towards a substantial savings for me to refinance. He always returned calls when I left a voicemail with a question. Jacob is a very positive person and a pleasure to work with. I would not hesitate to recommend him for home loans or refinances. I liked the Rocket Mortgage site as well, where you could upload all your documents and see the status of your loan request at all times all the way through to the closing, and even after, I go to the same site Rocket Mortgage account to make my house payment now. Also, I liked that I could close with a mobile notary in the comfort of our home. Very positive representative and process.Read MoreRead Less
Debra Hyman
It was a pleasure working with Jacob and his team as they walked me through the refi process. They kept me well informed throughout the whole process.
Eva Hoyuen
I have been working with Jacob for the past few weeks to refinance my loan. After shopping around I decided to go with Rocket Mortgage because he was able to give me the best rate. He explained everything to me in great detail made sure all my needs were taken care of. Probably the best customer service I have ever had.