Jacquie Sedlacek

Detroit, MI

NMLS 1485192

Triple Crown Banker

Jacquie's Reviews

Kim Balch-Hammons
The process has gone very smoothly. The website is easy to use and Jacquie walked me through everything, answering any questions I had. I would highly recommend Rocket Mortgage
Robin Romeo
I can't tell you how many telephone "mortgage specialists" I've hung up on! There's always been an underlying hustle and the more they insist they want to help me, the tighter I clutch my wallet. If I could tell you how Jacquie got past my automatic shut-down alarm, I would. But the warmth in her voice, her ability to answer direct questions directly, the way she prepared us for what was coming...I can't tell you how many telephone "mortgage specialists" I've hung up on! There's always been an underlying hustle and the more they insist they want to help me, the tighter I clutch my wallet. If I could tell you how Jacquie got past my automatic shut-down alarm, I would. But the warmth in her voice, her ability to answer direct questions directly, the way she prepared us for what was coming next without making us feel like we were blindly following a path to somewhere we didn't want to go ... all of that made and continues to make this experience a delight. Oh. And when she said she'd be calling back with an answer in about 15 minutes, she did! In fact, she did everything she said she would do. The only negative about this experience is that she seems to be in Michigan while we're in New York, so how are we supposed to hug her?Read MoreRead Less
Linda Groves
My whole experience using Rocket Mortgage was really fantastic. The website interface is extremely user-friendly, permitting an "Information Age" solution for rapid and painless processing of the paperwork required to secure a mortgage loan. I've used "online banking" for everything else in my financial management routine, but for some reason had not considered online mortgage lending as a ...My whole experience using Rocket Mortgage was really fantastic. The website interface is extremely user-friendly, permitting an "Information Age" solution for rapid and painless processing of the paperwork required to secure a mortgage loan. I've used "online banking" for everything else in my financial management routine, but for some reason had not considered online mortgage lending as a viable option. Now I'm completely sold on the concept web-based mortgage lending!

I think the key is to have an articulate mortgage banker on the other end of the process, and that's where Jacquie comes in. She seemlessly steered me through the process of how to get the best of both worlds ... the speed and convenience of the web-based mortgage process, with personalized phone conversations to help clarify issues and keep the process moving forward at a good clip. I'm amazed at how quickly things have moved forward. I love that I can go back to the secure Rocket Mortgage website and double-check items or remind myself of what's next. I can also pick up the phone and talk to a capable mortgage banker if I need. But I get to choose how much or how little I ask for help. Most of the paperwork is trivial and goes fast. But there are a few complex items, and the amount of financial commitment is large when buying a house. So having a capable banker like Jacquie available as needed to clarify the fine points creates confidence in the process.

I'll never go back to the old way of securing a mortgage. Read MoreRead Less
John Bobb
Jacquie has been AMAZING! she thoroughly explained each step of the process and helped with setting up the account and how to go through each step. She ansewered phone calls or texts/emails so promptly too. I highy recommend Rocket Mortgage vs traditional methods. Mush easier and faster!!
Danielle Sowers
Jacquie was excellent! She was timely.. always called when she said she would. She was efficient. Guided us thru the entire process on line. She followed up immediately on line. I have worked with Wells Fargo for years. They are slow and unreliable. After my first conversation with Jacquie I felt comfortable using Rocket Mortgage.. she really does her job well!!
Cindy Montford Ross
Jacquie is awesome!!!! She was professional, yet very friendly and extremely customer oriented. I highly recommend Jacquie to anyone desiring to work with Rocket Mortgage!!
Christy Pier
Was a very pleasant lady to work with. Answered any questions we may have had.
Heather Elseroad
From our initial contact with Jacquie, the experience was excellent. She was aware that we were interested but we did not jump right away as we were busy with life. She sent a few emails to let us know what was available but was not at all overbearing like other companies. I was hesitant about the on-line situation but she walked me through it painlessly! So far it has been the best experience ...From our initial contact with Jacquie, the experience was excellent. She was aware that we were interested but we did not jump right away as we were busy with life. She sent a few emails to let us know what was available but was not at all overbearing like other companies. I was hesitant about the on-line situation but she walked me through it painlessly! So far it has been the best experience that we had with a re-finance... at this point, I would not look anywhere else. 100% SATISFIEDRead MoreRead Less
Carrie Johnson
Jacquie has been a pleasure to work with. She's very friendly and has addressed my needs in a prompt and professional manner.
Orb Ita
Jacquie is very likable on the phone. Sounds very knowledgeable and polite. Answered all questions very quickly. Promised and, so far, delivered everything per our conversation.
Great service.