Very professional..Very officiant..Very knowledgeable...Very personable! Everything was great!
John English
John English
551
I had previous experience with refinance at Rocket Mortgage. Jad let me step through a few questions, then efficiently moved thru the documents process. Jad then followed-up other Rocket Mortgage team members to an effortless and expeditious closing. Even their closing attorney was flexible and efficient.
Jane Siegal
Jane Siegal
551
I am writing to thank those who worked with me on my re-fi. I am not a new Rocket Mortgage customer, having worked with you several years ago. Each and every person I spoke to throughout the process, especially Jad Bedoun, was kind, interested in my story and offered complete explanation at every stage. But, I am writing about the extraordinary professionalism that occurred during a glitch that ...I am writing to thank those who worked with me on my re-fi. I am not a new Rocket Mortgage customer, having worked with you several years ago. Each and every person I spoke to throughout the process, especially Jad Bedoun, was kind, interested in my story and offered complete explanation at every stage. But, I am writing about the extraordinary professionalism that occurred during a glitch that happened. Somehow a mistake was made after my first closing. I was told that the mortgage was cancelled due to closing costs which had never been mentioned. . I was devastated and called Jad who told me that he would look into it. After several days of back and forth, I was sure that lose mu re-fi I was moved from person to person and I finally heard from a higher up who told me that the glitch had been resolved and, after another closing, my loan would e approved at the exact cost that I was given at the beginning of the process. In this world of increasing incivility and decreasing personal responsibility , I was afforded respect and caring at every step. Everyone I worked with, especially Jad, was at the top of their game. I will tell everyone I know to do business with Rocket Mortgage; a company that is honorable and honest. I hope you will acknowledge your fabulous employees. Warmly, Jane Siegal 847-858-3047Read MoreRead Less
Steven McAlister
Steven McAlister
551
It's been a pleasure speaking with you and doing business to get me a loan plus taking care of some other debts. Not only did I get a small loan, but was able to pay off these debts saving me money, hopefully increasing my credit score. Thank you and the others that got involved in this business.
Scott McHenry
Scott McHenry
551
I had a very positive experience working with Jad. He took the time to clearly explain all of the options that fit my needs. He responded quickly to questions and ensured that my paperwork was complete and ready to go.
Alexiss Vazquez
Alexiss Vazquez
551
Jad a pleasure to work with. Jad was always on top of everything extremely detail oriented and was will to work with me to get me where I needed to be. I wouldn't hesitate to to work work with him again or recommend him to anyone that wants to refinance their house.
Jennifer Wallace-Taddia
Jennifer Wallace-Taddia
551
My refinance was easy, quick and stress free! Jad was helpful and very easy to communicate with!
Yvonne Mashburn Schmidt
Yvonne Mashburn Schmidt
551
Jad was responsive, prompt with his email replies, and honest about not having an answer to a question we had, but he took time to find the answer! He made the process of refinancing easy and comfortable. He was patient and accommodating, and when we made a change to our original refinance options, he dealt with it professionally and quickly. This guy deserves a raise!
Keith Harty
Keith Harty
551
This,was a great experience I was never waiting on him he always ready for next step I had his personal cel number could call any time to answer any qustion ,thanks again jad
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