I had a very positive experience with Jad. Unfortunately, the process, that Rocket Mortgage appears to employ had me dealing with a few different people, and Jad was no longer in contact with me after the initial forms were taken care of. I was disappointed by this because I felt the more people involved in the process left me feeling frustrated at points when I was being asked the same question ...I had a very positive experience with Jad. Unfortunately, the process, that Rocket Mortgage appears to employ had me dealing with a few different people, and Jad was no longer in contact with me after the initial forms were taken care of. I was disappointed by this because I felt the more people involved in the process left me feeling frustrated at points when I was being asked the same question by different people. Ultimately, everything was resolved to my satisfaction. I find that a single point person, for me, is more efficient and lends itself to a more satisfying experience. Jad was professional, responsive, reassuring and definitely made this process easier for me to the extent he was involved.Read MoreRead Less
Cyndy Flores
Cyndy Flores
551
This will make my third loan processed through Rocket Mortgage. Can never say enough great things about my experiences! Jad was the latest mortgage rep that helped us with our refi. Jad was able to move things along expeditiously... like within 1 day had my information into the underwriters for initial review. Jad was professional and courteous. Entire length from start to finish, with ...This will make my third loan processed through Rocket Mortgage. Can never say enough great things about my experiences! Jad was the latest mortgage rep that helped us with our refi. Jad was able to move things along expeditiously... like within 1 day had my information into the underwriters for initial review. Jad was professional and courteous. Entire length from start to finish, with money in hand ... 3 weeks. Who does that??? Would recommend Jad to all my friends and family for their mortgage lender needs.Read MoreRead Less
Terry Sam
Terry Sam
551
Jad was easy to talk with. Also was very helpful with the computer. Made it fearless and trust worthy.
Shane Martin
Shane Martin
551
Jad was professional and helpful. He was very knowledgeable and made the refinance process very easy. I would work with him again, and recommend him to anyone looking for a new mortgage or refinance.
Joanne Cisler
Joanne Cisler
551
Working with Jad was a great experience. He was very helpful making our refinance an easy tast.
Sheila Smith
Sheila Smith
551
Jad was great to work with, he was always there if I need any questions answered. He made the process of refinancing very easy.
Jim Dydo
Jim Dydo
551
Jad was a great help with our refi, he answered all our questions quickly and accurately, we appreciate his guidance on getting our new mortgage.
Alice Barela
Alice Barela
551
Jad was extremely patient with me and helped me along the process in a very professional manner. It was a pleasure to deal with him.
Melissa Milligan
Melissa Milligan
551
Jad did an excellent job with helping us refinance our home. He answered all of our questions and returned all of our telephone calls in a timely manner. He was professional, but friendly at the same time. He really did an outstanding job. We will certainly recommend Jad to anyone looking to refinance or purchase a home.
Filiz Aslan
Filiz Aslan
551
It was truly a pleasure working with Jad. I got a call from him to re-finance our house. He was just trying to reach us since the rates were lower. I was shopping around at that time and I decided to call him back really first thing in the morning at 8 am and he answered the phone (his cell phone) and I told him that we want to refinance quickly. He said he has a really busy day but he will try to...It was truly a pleasure working with Jad. I got a call from him to re-finance our house. He was just trying to reach us since the rates were lower. I was shopping around at that time and I decided to call him back really first thing in the morning at 8 am and he answered the phone (his cell phone) and I told him that we want to refinance quickly. He said he has a really busy day but he will try to get back to me the same day. He called me when he said he will with some info. He followed up and answered all my questions either by phone or email promptly and is very knowledgeable, professional and efficient at every step. In addition, he is also very friendly and approachable that he answered all my questions about my re-financing options and details of my financial situation, etc. We re-financed two houses in about 2 weeks! I will contact him again for all my re-financing concerns and highly recommend him to all who is thinking to re-finance!Read MoreRead Less
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