Jake Cerqua

Phoenix, AZ

NMLS 1211757

Triple Crown Banker

Jake's Reviews

Janice Krna
Jake has been a tremendous help in assisting me to complete the mortgage refinance through Rocket Mortgage. His follow-ups between each step of the process were timely and his explanations of the steps were very helpful. Any time I had a question he either answered it or could direct me to the appropriate person.
Nelson Langub
Very good management of the process and communicating requirements, however, the cost estimates initially discussed were a bit lower than final Closing Cost estimates, but still within acceptable range to continue with the closing. Would have been more pleased had the initial cost discussions come closer to the Final Closing Cost items summations.
Adriana Rivera
He is very professional and knowledgeable of the refinance process. He always made himself available to answer my questions.
Grace Esposito
Jake was the first person we spoke with at Rocket Mortgage. He steered us through the process, keeping us at ease with his professional yet approachable manner.
Gary Johnson
Jake was very efficient and good to work with - I felt I could trust what he told me about Rocket Mortgage and a refinance mortgage
Frank Roman
Absolutely on point, very professional and ensured our refinancing process went smooth. Would definitely recommend to potential future clients
Jennie Daniels
Jake and his team were amazing to work with - from the initial call to closing they were there every step of the way. Jake found us a great loan and was friendly, knowledgeable and responsive to all questions we had through the process. We also worked closely with Rocket Mortgage Detroit team where Caitlin West painstakingly helped us through the process of getting all the tedious but necessary ...Jake and his team were amazing to work with - from the initial call to closing they were there every step of the way. Jake found us a great loan and was friendly, knowledgeable and responsive to all questions we had through the process. We also worked closely with Rocket Mortgage Detroit team where Caitlin West painstakingly helped us through the process of getting all the tedious but necessary documents together for the loan. She was friendly, courteous and professional at all times. All in all Jake and his team really go out of their way to make the whole loan process as painless and easy as possible. Read MoreRead Less
David Carugati
Jake has been exceptionally helpful during a process that can often be very stressful. He is knowledgeable and quickly grasped our objective. Jake has been dealing with my mother and I in different states and time zones. He has consistently gone out of his way to make himself available to both of us. Jake also appreciates that refinancing and dealing with mortgages generally can be confusing ...Jake has been exceptionally helpful during a process that can often be very stressful. He is knowledgeable and quickly grasped our objective. Jake has been dealing with my mother and I in different states and time zones. He has consistently gone out of his way to make himself available to both of us. Jake also appreciates that refinancing and dealing with mortgages generally can be confusing for lay people. He always provides clear and concise explanations which is much appreciated. I highly recommend Jake for any of your property financing needs.Read MoreRead Less
Leslie Kary
I never thought that refinancing my home could be so quick and easy! Jake has been a JOY to work with and has moved so quickly that I can barely keep up! He has been a pleasure to work with, has a great sense of humor and has made the process for me so painless that I still can't believe it! Working with Rocket Mortgage has been such a great experience and Jake has been a major part of that ...I never thought that refinancing my home could be so quick and easy! Jake has been a JOY to work with and has moved so quickly that I can barely keep up! He has been a pleasure to work with, has a great sense of humor and has made the process for me so painless that I still can't believe it! Working with Rocket Mortgage has been such a great experience and Jake has been a major part of that experience. I will certainly refer everyone I know to Rocket Mortgage. Thank you Jake for making this experience so easy and painless! Read MoreRead Less
Markham Carr
Jake did a great job throughout the entire process. He responded very quickly to all of my questions and really made the process very easy for me.